Nice To Have | Experience in mapping infrastructure components to business and technical services to enhance visibility, dependency management, and service impact analysis.
-Demonstrated experience in ITSM frameworks
-Extensive experience with ServiceNow and SolarWinds
-Fundamental understanding of key technologies relevant to ServiceNow implementations, including Web Services, LDAP and JavaScript.
-Demonstrated ability to influence and consult (on pros, cons, and risks).
-Provide thought leadership in solving business processes and technical problems.
-Ability to analyze data findings to draw conclusions and develop actionable recommendations.
-Excellent communication skills.
-Ability to explain complex practices, processes, or procedures in clear and simple terms. |
Job Description | Open seat description:
International is looking for a Lead ServiceNow Solution Engineer to support our Digital Transformation Journey.
In this role you will be responsible for IT Service Management (ITSM) and IT Operations Management (ITOM). You will be expected to play a lead role in the architecture and oversight of a technical team that provides day-to-day support and administration of these areas.
As the commercial vehicle industry undertakes its most significant transformation in a century, International stands at the forefront, a vanguard of the movement. No longer content with merely supplying trucks, buses, and engines, International is on a mission to redefine transportation. Embracing a bold digital transformation, International is ushering in a new era of complete and sustainable transport solutions. |