Application Support Engineer

RESPONSIBILITIES:
Kforce has a client that is seeking an Application Support Engineer in Boston, MA.

Responsibilities:
* Application Support Engineer will verify analysis performed by team members and implement changes required to prevent reoccurrence of incidents
* Resolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams, handling minor improvements as needed
* Review and update knowledge articles and runbooks with application development teams to confirm information is up to date
* Collaborate with internal teams to provide answers to application issues and advance to as needed
* Validate and submit responses to requests for information from ongoing audits
* Review and Implement Disaster Recovery scripts during planned and unplanned outages, providing BCM evidence as needed
* Identify and implement automation opportunities to reduce manual effort associated with application monitoring
* As an Application Support Engineer, you will partner with development teams to provide feedback into the design and development stages of applications
* Implement the pre-production/production application code deployment plans and end-to-end vendor application upgrade process (e.g. SNOW, SF, etc.)
* Aligns risk and control processes into day-to-day responsibilities to supervise and mitigate risk, advances appropriately

REQUIREMENTS:
* Key Platform experience: Linux/Unix, AWS
* Domain knowledge: Finance and Securities, is preferable Fosters a culture where honesty and transparency are expected
* Key Technologies requirement: Java/JEE, Oracle/SQL, IBM MQ, SNOW/ITIL Process, Splunk/Autosys
* Technologies that would be advantageous to have Containers (Kubernetes/Docker), IIB, Network understanding

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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