Overview
On Site
Full Time
Skills
Field Service
Scripting
Assembly Language
Break/Fix
SBC
Power Supply
Ethernet
Access Control
Regulatory Compliance
Analytics
Reporting
System Integration
Command-line Interface
Shell
BIOS
Mechanical Engineering
Microsoft Windows
Linux
Operating Systems
DHCP
DNS
Dragon NaturallySpeaking
Active Directory
Group Policy
ServiceNow
Issue Tracking
Microsoft Word
Microsoft Excel
Writing
Power Tools
Repair
Communication
Attention To Detail
Organizational Skills
Documentation
Inventory
Collaboration
Adaptability
Electrical Wiring
CAT6
Cabling
Testing
Business Intelligence
Security Clearance
Information Technology
Systems Engineering
FOCUS
Job Details
Job ID: 2509992
Location: STERLING, VA, US
Date Posted: 2025-09-19
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-time
Shift: Day Job
Travel: Yes, 50 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No
Description
This is a dynamic, multi-phase technical role supporting Customs and Border Protection (CBP) systems. The position begins full-time on-site in Sterling, VA, where you will work as an Assembler/Break-Fix Technician, fabricating and repairing mission-critical components. Once trained, you'll transition into a Field Service Technician, traveling to maintain and upgrade deployed CBP systems. You'll also serve as a System Integration Analyst, applying your scripting and OS expertise to ensure seamless system performance and compliance. When not traveling, the work will be at the Sterling, VA location performing Assembler and System Integration Tasks.
Assembler / Break-Fix Technician Responsibilities
Qualifications
Required Qualifications
EDUCATION AND EXPERIENCE:
BI Requirement
Current holder of a DHS Public Trust clearance or the ability to obtain one.
Location: STERLING, VA, US
Date Posted: 2025-09-19
Category: Information Technology
Subcategory: Technical Svcs
Schedule: Full-time
Shift: Day Job
Travel: Yes, 50 % of the Time
Minimum Clearance Required: None
Clearance Level Must Be Able to Obtain: Public Trust
Potential for Remote Work: No
Description
This is a dynamic, multi-phase technical role supporting Customs and Border Protection (CBP) systems. The position begins full-time on-site in Sterling, VA, where you will work as an Assembler/Break-Fix Technician, fabricating and repairing mission-critical components. Once trained, you'll transition into a Field Service Technician, traveling to maintain and upgrade deployed CBP systems. You'll also serve as a System Integration Analyst, applying your scripting and OS expertise to ensure seamless system performance and compliance. When not traveling, the work will be at the Sterling, VA location performing Assembler and System Integration Tasks.
Assembler / Break-Fix Technician Responsibilities
- Mount components to pre-drilled panels (PC104 SBC, I/O paddleboard, power supply, Ethernet hub, terminal blocks on DIN rail)
- Install factory-built cables and custom hookup wiring between components
- Install AC power plugs and drill polycarbonate enclosures using templates
- Fit waterproof connectors and install duplex outlets in enclosures
- Package and label controllers for shipment; assist with palletizing
- Use duplicators to clone hard drives; remove/reinstall drives for reimaging
- Configure BIOS settings on microcomputers
- Perform maintenance to ensure compliance with build standards
- Support data gathering for analytics and report findings promptly
- Travel to CBP Ports of Entry to perform system maintenance, upgrades, and troubleshooting
- Diagnose and resolve equipment malfunctions to minimize downtime
- Respond to emergency repair requests including travel and provide on-call support (Mon-Fri)
- Maintain accurate records of maintenance schedules, repair histories, and inventory
- Adhere to OSHA and local safety regulations while performing field tasks, uphold all, physical, and operational security policies
- Maintain professionalism when interacting with CBP personnel.
- Work across Windows and Linux operating systems to support system integration
- Use Windows CLI and Linux shell environments for configuration and diagnostics
- Configure and optimize system performance through BIOS and OS-level settings
- Collaborate with engineering and software teams to support deployments and updates
- Collaborate with engineering and software teams to support deployments and updates
Qualifications
Required Qualifications
- Bachelor's degree and 2 years of relevant experience; or 6 years of experience in lieu of a degree
- Must currently reside in the Sterling, VA area
- Strong troubleshooting skills for complex electronic and mechanical systems
- Experience across a wide range of technologies, including:
- Microsoft Windows and Linux Operating Systems
- DHCP, DNS, Active Directory, Certificate Services, Group Policies
- ServiceNow ticketing system
- Proficient in Microsoft Word and Excel; capable of writing clear technical reports
- Skilled in using diagnostic tools, hand/power tools, and software for maintenance and repair
- Excellent communication skills, especially when explaining technical issues to non-technical stakeholders
- Detail-oriented with strong organizational skills for documentation and inventory tracking
- Able to work independently and collaborate effectively within a team
- Flexible and adaptable to changing priorities in a fast-paced environment
- Knowledge of low-voltage electrical wiring principles
- Proficient in CAT 6 signal cabling, including testing and termination
- Willingness to travel to U.S. border locations for installations and support (up to two weeks at a time)
EDUCATION AND EXPERIENCE:
- Bachelors and two (2) years or more experience; Masters and 0 years related experience
BI Requirement
Current holder of a DHS Public Trust clearance or the ability to obtain one.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.