Azure Machine Learning Customer Engineer

At JDA TSG, we equip many of the world’s major brands with top-tier specialized talent, business process expertise and technologies to drive their organizations in exciting new directions. What makes us the partner of choice for the most experience-obsessed brands worldwide? We apply extensive due diligence up front to ensure that our teams and talent will be a cultural fit and can make a difference from the very start. And we’ve established a reputation for bringing exceptional focus, flexibility, and confidence with every client we serve.

Overview:

We re looking for a forward-thinking Engineer who thrives at the intersection of AI innovation, app development, and enterprise-scale delivery. In this strategic role, you ll help customers leverage the Microsoft Azure AI ecosystem including Azure Machine Learning, Azure OpenAI, AI Foundry, and Copilot Studio to build intelligent apps, custom copilots, and production-ready AI agents.

This is a customer-facing role ideal for engineers who want to push the limits of what s possible with Generative AI, LLMs, and vector-powered applications using tools like CosmosDB.

What You ll Do:

• Lead AI strategy and implementation engagements, helping customers adopt and scale Azure Machine Learning, Azure AI Foundry, and Azure OpenAI services.
• Provide clients guidance to architect and deploy intelligent agents and copilots using Copilot Studio, integrating custom business logic and APIs across enterprise workflows.
• Support end-to-end AI development lifecycles from data ingestion and model training to fine-tuning, deployment, and monitoring.
• Help clients developers and data scientists operationalize models and integrate them into real-time apps using CosmosDB as a scalable backend.
• Educate customers on responsible AI, model lifecycle management, prompt engineering, vector search, and performance optimization.
• Conduct workshops, demos, and working sessions to accelerate enterprise AI adoption and foster AI-first thinking across orgs.
• Surface field feedback to Microsoft product teams and contribute to reusable IP, frameworks, and solution accelerators.

Key Skills & Technologies:

• AI & ML Platforms: Azure Machine Learning (AutoML, Prompt Flow, Responsible AI), Azure AI Foundry, Azure OpenAI (GPT, Codex, embeddings).
• Agent & Copilot Development: Building copilots with Copilot Studio, orchestrating agents via APIs, chaining models & workflows.
• App Architecture: AI-infused web apps or chat interfaces powered by CosmosDB, Azure Functions, or App Service.
• Data Engineering & Ops: Familiarity with data prep, vector embeddings, model tuning, and inference pipelines.
• AI Governance: Prompt safety, cost control, performance tuning, and responsible AI practices.
• Developer Experience: Guiding dev teams through prompt engineering, Copilot adoption, and AI integration workflows.

Ideal Candidate Will Have:

• 10 years experience in overall IT and 7 years experience AI/ML engineering, app development, or cloud architecture roles.
• Hands-on experience deploying LLM-based apps, building custom copilots, or fine-tuning OpenAI/GPT models.
• Familiarity with Copilot Studio, Prompt Flow, and real-world applications of generative AI and agents.
• Strong ability to connect AI innovation to business value, with experience leading technical conversations with devs, data scientists, and execs.
• A builder s mindset with a passion for helping customers turn vision into production-ready AI solutions.