Overview
Hybrid
Depends on Experience
Contract - W2
Contract - Independent
Contract - 3 Month(s)
No Travel Required
Skills
Configuration Management
Apache Helix
Atlassian
Attention To Detail
Auditing
Change Management
Configuration Management Database
Conflict Resolution
Content Management
Critical Thinking
IT Service Management
ITIL
Management
Problem Solving
Regulatory Compliance
ServiceNow
BMC
Job Details
E Quality Corporation is seeking a Business Analyst for our client in Austin, TX. The consultant must meet the minimum required skills.
| Minimum Requirements: | ||
| Years | Required/Preferred | Experience |
| 5 | Required | Advanced knowledge of ITIL configuration management principles and best practices; prior experience in developing and maintaining configuration management process & polices. |
| 5 | Required | Excellent problem-solving and critical thinking skills and a strong attention to detail. |
| 5 | Required | Experience supporting and maintaining CMDB platforms such as BMC Helix, ServiceNow, Atlassian, etc. |
| 4 | Required | Performs regular configuration audits to verify their completeness, accuracy, and compliance with the CM plan and system objectives. |
| 4 | Required | Responsible for verifying and auditing the configuration status and assists with configuration verification, to ensure that the CIs are consistent with their specifications and requirements. |
| 4 | Required | 3-5 years of demonstrated work experience as a Configuration Manager or a similar role overseeing IT Service Management processes & standards. |
| 4 | Required | ITIL 4 Foundation certification. |
If interested, please send resume to
Respectfully,
Mickie Scott
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