Role: Business Analyst
Duration: Full Time / Contract - W2
Mode: Hybrid
Location: Atlanta, GA
Candidate for this position must be motivated to work within a varied landscape of Business and Technical teams.
Job Responsibilities:
Participate in the full software development life cycle (SDLC)
Facilitate communications between IT teams, business, and vendors
Assist in formulating and designing system scope and objectives based on user needs and thorough understanding of business processes
Identify, evaluate, and recommend potential solution options. Support the resolution via projects and enhancements through production deployment
Perform operational support activities to triage and research production support issues, advocate for business users, and manage resolution of production defects through production deployment
Conduct operational support turnover activities including creation of Quick Reference Guides, Standard Operating Procedures, Release Notes, and other job aids as applicable
Perform special duties and other projects as assigned
Comply with proper internal controls as necessary to conduct job functions and/or carry out responsibilities and/or administrative activities at the company
Develop and nurture relationships with external platform partners and stakeholders
Degree / Licenses and Professional Certification:
Bachelor's or Master's degree in a related field, or equivalent experience
5+ years' experience as a Business Analyst
Prior experience in an agile development environment, with a solid understanding of SCRUM principles and methodologies
Experience writing business requirements and functional specs. Ability to decompose complex business and data requirements into specifications for developers and other stakeholders
Knowledge and Skills:
Excellent problem solving and analytical skills
Excellent written and oral communication skills
Strong customer service orientation skills (responsive, consultative, collaborative and accurate)
Self-starter with proven ability to take initiative to accomplish goals, with minimal oversight and direction
Knowledge of SDLC for both waterfall and agile methodologies
ACI (Advanced Computing International) is a Global Technology Services, Products & Solutions Company focused on designing and delivering the next generation applications and digital experiences for businesses and consumers. We specialize in Big Data & Analytics, Digital Transformation, IT Service Management, Cognitive Solutions, Artificial Intelligence, IOT & Future Networks, DevOps, Enterprise Applications & Managed Infrastructure Services & Industry Specific Solutions.
Leveraging the insights gained from working on innovative solutions and disruptive technologies, ACI develops Solutions to enhance business performance, accelerate product & applications time-to-market, harmonize Consumer Experiences and streamline their business operations. ACI works with clients across different business sectors: Financial Services, Healthcare, Manufacturing, Hi-Tech, Media, Utilities, Public sector, Retail, Telecom, E-commerce & Logistics, and Higher Education. ACI s core DNA is built on Innovation and co-existence to build a collaborative ecosystem where companies and consumers win.