Business Analyst

Job#: 2088284

Job Description:

Apex Systems is a world class technology services business that incorporates industry or insights and experience to deliver solutions that fulfill our clients' digital visions.

Apex has an opportunity for an Business Analyst. For applicants who are interested in this opportunity, send your updated resume to Mike Konjoian, Account Manager, at . **No third parties please**

Here are the details:

Position: Business Analyst

Location: 100 Hancock Street, Quincy MA

Duration: End Date 6/30/26 with possibility of extension.

Rate: Negotiable Based on Experience

Position Overview

EOHHS is seeking a highly motivated Senior Business Analyst (SBA) to support the modernization of the MA21 legacy eligibility system as part of the One Health Initiative. This initiative aims to unify eligibility and enrollment processes for all Medicaid populations-MAGI and non-MAGI-into a single, streamlined platform.

The SBA will play a critical role in analyzing current operations, gathering and documenting business requirements, and supporting the transition to a modern, modular infrastructure. This role requires strong analytical, communication, and project coordination skills, with a focus on healthcare eligibility systems and public sector transformation.

Key Responsibilities

• Act as a liaison between business users, development teams, and infrastructure groups.
• Gather and document business requirements, use cases, and functional specifications.
• Analyze current workflows and system capabilities to support modernization planning.
• Create and maintain Unified Process artifacts in alignment with the approved SDLC.
• Support test planning, execution, and post-production verification.
• Prepare implementation plans, user documentation, and training materials.
• Coordinate project activities and communicate status updates to stakeholders.
• Identify and resolve production issues, user requests, and helpdesk tickets.
• Participate in release planning and ensure platform readiness.
• Monitor and measure the success of implemented solutions in production.
• Identify risks, scope changes, and escalate issues as needed.

Preferred Qualifications

• Strong understanding of the Software Development Life Cycle (SDLC) and Unified Process methodologies.
• Experience with complex eligibility systems, preferably in healthcare or government.
• Proficiency in tools such as Jira, Visio, Microsoft 365, Excel, PowerPoint, and Access.
• Ability to create process flows, diagrams, and detailed documentation.
• Familiarity with MA HIX, long-term care populations, or non-MAGI eligibility is a plus.
• Experience with data structures, application programming, or relational databases is desirable.
• Strong organizational, communication, and problem-solving skills.
• Ability to work collaboratively in a fast-paced, cross-functional environment.

Education & Experience

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• Minimum 3 years of experience as a Senior Business Analyst on large-scale applications.
• Experience working across all phases of the SDLC, including post-production support.
• Prior experience in government or healthcare IT environments is highly preferred.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.