Business Analyst

Job#: 2087635

Job Description:

Job Details

What You Will Do

In all of your duties, you will have a relentless, obsessive, yet disciplined approach to manage all details to perfection and deliver desired results.

• Partner with project managers to ensure alignment with business goals.
• Assist in developing project charters, work breakdown structures, and performance metrics.
• Support organizational change management efforts to drive adoption of new processes and technologies.
• Lead the elicitation, analysis, documentation, and prioritization of business requirements using interviews, workshops, and surveys.
• Develop and maintain business analysis documentation, including process maps, BRDs, customer journey maps, and functional specifications.
• Ensure traceability of requirements throughout the project lifecycle.
• Define project goals, objectives, scope, and success criteria in alignment with strategic priorities.
• Serve as liaison between business units, IT, and project managers to ensure communication and alignment.
• Facilitate stakeholder workshops and meetings to validate solutions, resolve conflicts, and address risks.
• Present findings and recommendations to leadership in a clear and concise manner.
• Analyze business processes and systems to identify inefficiencies and recommend improvements.
• Track and report project outcomes and performance, ensuring delivery of intended benefits.
• Develop dashboards and reports for insights into project performance and strategic alignment.
• Perform additional duties as assigned.

This position is an exceptional introduction to strategic analysis and cross-functional project support, as there is plenty of room to grow and learn from outstanding individuals in the field. From Business Analyst you will have a perfect springboard into all areas of C Spire and develop robust career skills.

Additional Job Description

What You Will Bring

To support our project and business analysis team you will have an unapologetic passion for innovation and technology and an uncompromising drive toward continuous improvement.

In addition to that, we require:

• Bachelor's degree in Business Administration, Information Systems, Computer Science, or equivalent work experience.
• 2-5 years of experience in process mapping, requirements elicitation/documentation, and planning/design documentation.
• Strong communication skills including facilitation, summarization, and executive presentation skills.
• Experience with project governance frameworks, business and data analysis, and project reporting.
• Strong interpersonal skills and emotional intelligence with a strategic and conceptual mindset.
• Ability to analyze complex data sets and provide actionable insights.
• Highly organized, adaptable, and able to manage multiple priorities in a fast-paced environment.

We will give special consideration to candidates who have:

• Master's degree or graduate coursework.
• Experience with SNOW SPM or other project management tools.
• Experience with customer experience mapping, user stories, use cases, and test cases.
• High-level process and technical understanding of business systems, including IT service management, networking, and virtualization.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at or .

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.