Business Analyst

Job Description

ECS is seeking a Business Analyst to work remotely . Please Note: This position is contingent upon contract award.

This Business Analyst role is full-time supporting the Department of Veterans Affairs (VA), Office of Information Technology (OIT) Veteran Experience Services Eligibility and Enrollment (VESEE) Product Line. This role supports modernization of Eligibility and Enrollment to build a seamless experience for Veterans, their families, and caregivers and contributes to improving VA employee and Veteran lives and working towards a larger mission. The Business Analyst will serve as a liaison between OIT and business stakeholders for capability requirements definition and implementation.

The ideal Business Analyst will perform tasks that support the required delivery of analysis and advice to management regarding a diverse set of project, program and operation needs.

• Elicits, analyzes, specifies, and validates the business needs of VESEE stakeholders, including customers and/or end users.
• Collaborates with project sponsors to determine project scope and vision.
• Clearly identifies project stakeholders and establish customer classes, as well as their characteristics.
• Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
• Identifies and establishes scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics.
• Works with stakeholders and project team to prioritize collected requirements.
• Researches, reviews, and analyzes the effectiveness and efficiency of existing requirements-gathering processes and develop strategies for enhancing or further leveraging these processes.
• Assists in conducting research on products to meet agreed upon requirements and to support purchasing efforts.
• Participates in the QA of solutions to ensure features and functions have been enabled and optimized.
• Perform gap analyses of the differences between current (as-is) and targeted (to-be) states.
• Analyzes and verifies requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Develops and utilizes standard templates to accurately and concisely write requirements specifications.
• Translates conceptual customer requirements into functional requirements in a clear manner that is comprehensible to developers/project team.
• Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.
• Develops and conduct peer reviews of the business requirements to ensure that requirement specifications are correctly interpreted.
• Assists with the interpretation of customer requirements into feasible options, and communicating these back to the business stakeholders.
• Manages and tracks the status of requirements throughout the project lifecycle; enforce and redefine as necessary.
• Communicates changes, enhancements, and modifications of business requirements - verbally or through written documentation - to project managers, sponsors, and other stakeholders so that issues and solutions are understood.

Salary Range: $80,000 - $90,000

General Description of Benefits

Required Skills

• Bachelor's Degree Required
• 5+ years of experience
• Proven experience with business and technical requirements analysis, elicitation, modeling, verification, and methodology development
• Demonstrated project management skills and project management software skills, including planning, organizing, and managing resources
• Understanding of Software Development Life Cycle (SDLC)
• Strong communication (verbal and written) and presentation skills, with experience facilitating group discussions
• Good team player, able to manage multiple assignments, and adapt to changing client needs
• Ability to multi-task with limited supervision in a fast-paced environment
• Ability to synthesize and analyze multiple views and data sets
• Strong analytical, critical thinking, and problem-solving skills
• Strong oral and written communication skills
• Strong organization and prioritization skills
• Ability to work in a dynamic, collaborative, results-driven environment
• Ability to obtain a Public Trust clearance

Desired Skills

• Experience working with VA and/or other federal agencies
• PMP or Certified Scrum Master certification
• Experience with training, change management, and/or process improvement
• Experience in Federal healthcare consulting
• Experience using Jira for requirements gathering and management

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis any characteristic protected by law. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local jurisdiction law.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3300+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.