Business Operations Manager

Job Title- Business Operation Manager

Location- San Francisco, CA (Hybrid)

Duration- 6-9 months with possible ext.

Pay Rate- $43.25/hr

Business Operations Manager

• A multi-faceted role, [primarily] supporting the brand with respect to maintaining the go-to-market (GTM) activities as well as general operational needs and initiatives.
• Business Operations & GTM support
• Maintain the Global go-to-market (GTM) seasonal calendars.
• Track and report on the progress of GTM activities throughout the seasonal development timeframe
• Lead planning and coordination for key GTM milestone meetings & events
• Lead creation, alignment, and communication of detailed procedures/timelines to ensure cross-functional synchronization and achieve on-time completion of critical activities
• Develop project calendars and adhere to deadlines, sometimes juggling multiple priorities.
• Accountable for reporting on project status, leading meetings with cross-functional partners, and creating supporting documentation, where necessary.

Commercial Tools

• Own and optimize the process for commercial sample ordering and tracking, with a focus on rationalizing physical tools.
• Maintain commercial sample budget and work with the Finance team on seasonal tracking.
• Oversee asset delivery to digital showroom platform.
• Populate and maintain line plans for the digital platform; work with third-party partner to load and troubleshoot

Digital Tools

• Main contact for digital tools, including Miro, AirTable, SharePoint
• Oversee the implementation of AirTable as the primary GTM calendar resource.
• Support the cross functional team in mapping, designing, and implementing digital tools and supporting processes.
• Act as administrator for the brands central SharePoint site and digital storage hierarchy

DESIRED MINIMUM QUALIFICATIONS

• Four (4) years of project management experience within an in-house team and/or agency. Knowledge of the apparel or wholesale goods is preferred.
• Ability to analyze and present data using appropriate methodology, tools, and tracking mechanisms.
• Technologically savvy - Picks up new technologies quickly with a desire to further develop skills.
• Advanced proficiency with the following programs:
• MS Excel - v-look-up, pivot tables, and data analysis a must.
• MS PowerPoint
• MS Outlook
• Whiteboarding tools we use Miro
• Digital PM software we use AirTable

Bonus qualifications:

• MS SharePoint
• Adobe DAM or other File Storing / Hosting services
• Takes initiative runs projects connects dots and plans early to ensure successful outcomes.
• Appropriately assertive able and willing to ask questions, dig deeper, and push back on cross-functional partners to find answers or new solutions.
• Extremely organized physically and digitally.
• Committed to producing quality work in a fast-paced but fun work environment.
• Excellent customer service, verbal and written communication skills, and general curiosity.
• Must be able to lift at least 25 pounds and be able to stand for long periods.