Business Systems Analyst 3

Description

We are looking for a Business Systems Analyst in Beaverton, Oregon. The Business Analyst 3 operates with minimal oversight to support initiatives across all departments. This role involves coordinating with vendors, partners, architects, project managers, and agile team members to facilitate meetings, manage structured communications, and organize virtual sessions to elicit and document requirements.

The analyst applies SMART criteria and a balance of productive skepticism and scrutiny to analyze current and proposed processes, document gaps, and support projects. Responsibilities include creating user stories in TFS, gathering and organizing user feedback, and developing supporting documentation such as workflows, mapping documents, SQL queries, mockups, and SharePoint pages.

Key Responsibilities

Requirements & Documentation

• Elicit and document business and technical requirements.
• Create user stories, use cases, acceptance criteria, and mockups.
• Develop process workflows, mapping documents, and change requests.
• Write SQL queries and document batch jobs and security configurations.

Agile Team Participation

• Serve as an active member of a Scrum or Kanban team.
• Attend and contribute to agile ceremonies: standups, sprint planning, retrospectives, backlog grooming, and stakeholder prioritizations.
• Ensure team commitments are met and advocate for continuous improvement in velocity and quality.

Quality Assurance Collaboration

• Lead or support creation of test plans, test scripts, and test data.
• Analyze test results, enter bugs, and coordinate remediation.
• Use MTM for manual and automated testing.

Communication & Mentorship

• Mentor team members in communication, presentation, and documentation.
• Assist others in forming and delivering effective communication.
• Coach on grammar, logical flow, and audience-appropriate content.

Innovation & Process Improvement

• Lead efforts to innovate and improve departmental processes and best practices.
• Foster open, honest, and respectful communication within the team.

Essential Functions

• Demonstrate strong written and verbal communication skills.
• Take initiative in resolving procedural, functional, and interpersonal issues.
• Support high-quality deliverables through thorough testing and analysis.
• Contribute to the continuous improvement of the agile work environment.

Major Challenges

• Collaborating across teams in a highly regulated, fast-paced, and technically evolving environment.
• Managing multiple simultaneous solutions that deliver high-quality business value.

Additional Information

• On-Call/After-Hours Support: Required

Requirements

Proven experience in business systems analysis, including documentation and communication.
Strong expertise in Agile methodologies, including Scrum practices.
Excellent negotiation and collaboration skills to work effectively with stakeholders and partners.
Proficiency in quality assurance processes and ensuring adherence to best practices.
Ability to manage multiple projects and prioritize deliverables in a fast-paced environment.
Solid understanding of change management and oversight processes.
Exceptional verbal and written communication skills in English.
Familiarity with tools and techniques for troubleshooting and resolving system-related issues.

Technology Doesn't Change the World, People Do.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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