Business Systems Analyst II (Technical) (Local)

  • Maryland Heights, MO
  • Posted 13 days ago | Updated 13 days ago

Overview

On Site
$40 - $42
Contract - W2
Contract - Independent
Contract - 4 Month(s)

Skills

API
Business Systems
IT Service Management

Job Details

Business Systems Analyst II (Technical)

Location: Maryland Heights, MO (Onsite 4 days/week, 4/1 schedule)
Contract: 4 Months (Possible Extension) W2
Start Date: ASAP Must start before year end

Job Description

We are seeking a highly technical Business Systems Analyst to support a major ITSM migration project from Cherwell to Ivanti. The ideal candidate will have strong experience working in technical environments, analyzing system data, understanding backend workflows, supporting integrations/API requests, and partnering closely with developers and business stakeholders.

You will work within the Ivanti Platform team and play a key role in analyzing existing Cherwell Service Catalog items (approx. 4,900+ subcategories), documenting requirements, supporting migration tasks, and performing functional and regression testing.

Responsibilities

  • Analyze existing Cherwell workflows, data objects, and service catalog items; translate them into Ivanti-compatible specifications.

  • Gather and document technical requirements and collaborate with business owners and developers.

  • Review data sources, perform data analysis, and support data migration from Cherwell to Ivanti.

  • Participate in system functionality reviews, API/integration analysis, and governance requests.

  • Perform functional and regression testing for workflows and catalog items.

  • Provide system support, troubleshoot issues, and validate backend workflow logic.

  • Work closely with ITSM, development, and business teams to ensure accurate migration and implementation.

Required Skills

  • 2 5 years of experience as a Technical Business Analyst or Systems Analyst.

  • Strong experience with ITSM platforms (Cherwell, Ivanti, ServiceNow, Remedy, etc.).

  • Hands-on technical requirements gathering experience.

  • Experience in regression testing and functional system testing.

  • Strong data analysis skills (Excel, SQL preferred).

  • SharePoint experience.

  • Experience working with APIs, integrations, and backend workflow analysis.

Preferred Skills

  • Ivanti implementation or migration experience.

  • Experience migrating from Cherwell to any ITSM platform.

  • Background in development or scripting is a plus.

Soft Skills

  • Strong communication and ability to work with business owners and technical teams.

  • Detail-oriented with strong problem-solving ability.

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