Overview
Skills
Job Details
A Fortune Top 50 financial services company is seeking a highly motivated Business Systems Analyst to develop and modify transactional email/push/SMS/Letter templates, implement personalization variables (AMPScript basics), validate Data Extension mappings, and support journey/triggered send configuration, testing, and monitoring.
Responsibilities:
Coordinate across teams to ensure backend templates align with business workflows, analyzing systems and data, and implementing technology solutions that enhance business processes
Coordinate cross-functional teams to create and implement backend templates and integrations
Support software releases and ensure smooth transitions to production
Collaborate with business units to resolve issues and enhance functionality
Monitor system performance and recommend enhancements
Analyze and document business requirements, workflows, and system designs
Conduct system and data analysis using statistical and modeling techniques
Identify and implement process improvements and automation opportunities
Research emerging technologies and align them with business goals
Maintain compliance with industry standards and internal policies
Qualifications:
5+ years of experience as a Business Systems Analyst
Bachelor's Degree
Experience with HTML, SOAP UI API, etc.
Experience with Adobe Experience Cloud
Experience with Workfront, ADO, Jira, or any other project management tools
Strong analytical skills with experience in SQL
Advanced skills in Excel, Word, and presentation software
Proven ability to lead projects and manage multiple priorities
Effective communication and documentation skills
Ability to interpret complex data and recommend actionable solutions
Desired Skills:
Experience with Salesforce
SMS/Push exposure
Comfort reading simple API specs