CRM Business Analyst

Overview

On Site
$60 - $65
Contract - W2
Contract - 1 month(s)
No Travel Required

Skills

Data Analysis
Data Governance
Application Security
stakeholder liaison
Single client view maintenance

Job Details

Job Description:
Pay Range: $60hr - $65hr
  • Day to day front-line business process support through managing requests and meeting SLAs
  • Applying critical thinking to troubleshooting issues, proactively identify and develop new ideas / innovations that will add value to the business and team
  • Data quality management and analysis to ensure exceptional data quality and reporting
  • Support strong data governance and management to ensure application security is compliant and a single client view is maintained
  • Liaise with business group representatives and stakeholder across the Institutional business to gather, review and define new requirements
  • Execute ongoing release management to continuously enhance the solution
  • Define and maintain standard operating procedures and documentation
  • Assisting the Global Institutional CRM team members with project or BAU work, as needed
  • Performs the analysis, design and implementation of the CRM (Customer Relationship Candidateagement) system
  • Responsible for the maintenance and effectiveness of the CRM system
  • **Good to Have Skills** (Secondary Skils): Business communication, client facing and consulting experience, coordination and navigating with stake holders and offshore team, solutioning mindset.
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