Overview
On Site
Depends on Experience
Full Time
Skills
Business Process
Data Management
UltraEdit
Training
Microsoft Excel
Job Details
Job Responsibilities:
- Assist customers by helping them understand the requirements to load data files to support the various products.
- Refer customers to our training materials available on website to encourage self-serve processes for template walk through, and hands-on instructions.
- Review customer data files for required format and accuracy to identify content errors.
- Train new customers and current customers on catalogue website functionality.
- Process Campaigns by communicating, training, supporting and encouraging customers to participate as new buyers join the marketplace.
- Ensure documentation such as training and sample content is current and effective regarding catalogue load process.
Requirements:
- Two years of experience in data analysis or customer data management.
- Proven job experience in effective customer communication.
- Strong working knowledge of Excel and UltraEdit or other text file editing tools.
- Some exposure to business processes or systems analysis.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.