Change Manager

Overview

Hybrid
Depends on Experience
Contract - W2

Skills

Change Manager
ITIL
UAT
Risk Assessment

Job Details

The Change Manager is responsible for the governance, approval, and safe execution of all changes across non-production environments (QAT, UAT, Performance). This role ensures that deployments code and Non-code, infrastructure, and network changes are properly risk-assessed, scheduled, and executed without disrupting delivery timelines. The Change Manager partners closely work with the other NPE functions, DevOps, and delivery teams to align approved changes with environment readiness and maintain stability, compliance, and transparency throughout the process.

Required Skills & Experience:
6-8 years in Change/Release Management with exposure to infra, network, and security changes.
Strong ITIL Change Management expertise; proven experience running CABs.
Hands-on prior working experience with CI/CD (Jenkins, GitLab CI), Kubernetes (EKS/AKS), Docker, Kafka, Splunk
Knowledge on AWS networking (VPCs, subnets, load balancers, security groups).
Familiarity with SaaS/PaaS, billing platforms, and JIRA Cloud workflows.
Strong knowledge of observability tools (Splunk, AppDynamics, Prometheus).
Advanced reporting/dashboarding skills in Power BI/Tableau.
SQL scripting skills for validation and log analysis.
Excellent cross-functional coordination, analytical thinking, ownership mindset, and risk assessment.
Strong facilitation and stakeholder management skills.

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