Client Manager

Client Manager will manage and develop new and existing clients and work towards strengthening our relationships and increasing the Employer s footprint. This person will also resolve clients issues, communicate information accurately to the teams, engage with clients, and aggressively pursue & position the Employer s services. The Client Manager will be assigned to multiple clients/implementations simultaneously, which could be in various regions of the country.

Responsibilities:

• Assist in expanding the employer s consulting service offerings.
• Build client relationships with C Level executives and stakeholders.
• Understand the client s business and business processes and act as the Employer's advocate to address the existing gaps by selling the Employer's implementation services.
• Position and assist in up-selling additional Employer's software.
• Develop sales and solution strategies.
• Understand and work with different teams to provide solution roadmaps to clients.
• Assist in finalizing proposals, project planning, and estimating.
• Assist in pre-sales activities for implementation services.
• Be accountable for all service engagements.

Required Qualifications:

5 years of:

SAP Consulting Sales experience and/or SAP sales experience

Excellent client-facing and interpersonal skills

Understanding of RFPs, Contracts and SOWs

Exposure to multiple full lifecycle software implementations

Collaborative and consultative work style

Ability to link business processes with products/solutions

Independent thinking with keen problem-solving skills

Preferred:

Bachelor's or better in Business Administration or related field.

Ability to adapt to changing schedules and multiple work plans

Experience working with Big 4 or other large consulting firms is preferred.