Overview
On Site
USD 18.00 - 22.00 per hour
Full Time
Skills
Service Desk
Network
Operating Systems
Servers
Computer Networking
Backup
Reasoning
Attention To Detail
Accountability
Documentation
ROOT
Technical Writing
Microsoft Windows Administration
Training
Customer Service
Computer Hardware
Microsoft Windows
Help Desk
Technical Support
Computer Operation
Taxes
Life Insurance
Partnership
Collaboration
Business Transformation
Law
Job Details
*** ALL APPLICANTS MUST BE COMFROTABLE WORKING FULLY ON SITE IN ROCHESTER, NEW YORK ***
SCHEDULE / SHIFT: C SHIFT - THIS ROLE IS 12:30 AM - 9:00 AM TUESDAY THROUGH SATURDAY
Description
The Data Center Services Technician III provides first level support for the Data Center systems and Service Desk support for those whose business functions rely primarily on computer-based technologies in this 24/7/365 environment. The Data Center Services Technician II is responsible for troubleshooting and resolving issues with hardware, software applications, operating systems, voice and network services, and monitoring and escalations across the enterprise. The Data Center Technician II works with other Platform Engineers to provide first level server and end user support.
This will be Tuesday through Saturday, C shift (12:30am to 9:00am)
Primary Responsibilities
Demonstrates high level troubleshooting and resolution skills for technical issues
related to computing hardware, operating systems, application software, servers,
email, networking, voice, backup utilities and Security and Policy incidents.
Performs high level analysis and reasoning with attention to detail.
Provides high level technical support of IT systems across the enterprise
Interprets data being presented/reported to discover the appropriate
solution/approach.
Is accountable for documentation of systems, procedures, diagnostic processes
and methods used to determine root cause of technical issues.
Ensures proactive monitoring is continuous, and daily system health checks
occur.
Primary Responsibilities
Monitors Primary and Second Data Center operations.
Updates technical documentation supporting both the Data Center environment
and enterprise systems.
Demonstrates an ability to assess information from records and logs to analyze
trends.
Participates in Data Center related projects and task assignments.
Secondary Responsibilities
identifies security threats utilizing various threat detection systems and reports
and initiates containment protocols and escalations
Provides second level windows systems administration for server environments.
Secondary Responsibilities
Assists with technical responses and communications support for more advanced
service requests, including service interruptions, maintenance activities, as well
as urgent and emergency technical problems across the enterprise that requires
effective communications.
Secondary Responsibilities
Participates in after-hours maintenances.
May participate with interviews of potential new team members.
Participates in collaborative team initiatives across other technical teams.
Keeps abreast of current IT technologies through continuing education, journal
review, web searches, on the job training and formal seminar opportunities
Skills
Desktop, Windows 10, Windows 11, Troubleshooting, Support, Customer service, Hardware, Windows, Help desk, Technical support, Computer operation
Additional Skills & Qualifications
Shift will be Tuesday through Saturday, C shift (12:30am to 9:00am)
This person will need to be flexible with the hours.
Experience Level
Entry - Intermediate Level
Job Type & Location
This is a Contract to Hire position based out of Rochester, NY.
Pay and Benefits
The pay range for this position is $18.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Rochester,NY.
Application Deadline
This position is anticipated to close on Dec 19, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
SCHEDULE / SHIFT: C SHIFT - THIS ROLE IS 12:30 AM - 9:00 AM TUESDAY THROUGH SATURDAY
Description
The Data Center Services Technician III provides first level support for the Data Center systems and Service Desk support for those whose business functions rely primarily on computer-based technologies in this 24/7/365 environment. The Data Center Services Technician II is responsible for troubleshooting and resolving issues with hardware, software applications, operating systems, voice and network services, and monitoring and escalations across the enterprise. The Data Center Technician II works with other Platform Engineers to provide first level server and end user support.
This will be Tuesday through Saturday, C shift (12:30am to 9:00am)
Primary Responsibilities
Demonstrates high level troubleshooting and resolution skills for technical issues
related to computing hardware, operating systems, application software, servers,
email, networking, voice, backup utilities and Security and Policy incidents.
Performs high level analysis and reasoning with attention to detail.
Provides high level technical support of IT systems across the enterprise
Interprets data being presented/reported to discover the appropriate
solution/approach.
Is accountable for documentation of systems, procedures, diagnostic processes
and methods used to determine root cause of technical issues.
Ensures proactive monitoring is continuous, and daily system health checks
occur.
Primary Responsibilities
Monitors Primary and Second Data Center operations.
Updates technical documentation supporting both the Data Center environment
and enterprise systems.
Demonstrates an ability to assess information from records and logs to analyze
trends.
Participates in Data Center related projects and task assignments.
Secondary Responsibilities
identifies security threats utilizing various threat detection systems and reports
and initiates containment protocols and escalations
Provides second level windows systems administration for server environments.
Secondary Responsibilities
Assists with technical responses and communications support for more advanced
service requests, including service interruptions, maintenance activities, as well
as urgent and emergency technical problems across the enterprise that requires
effective communications.
Secondary Responsibilities
Participates in after-hours maintenances.
May participate with interviews of potential new team members.
Participates in collaborative team initiatives across other technical teams.
Keeps abreast of current IT technologies through continuing education, journal
review, web searches, on the job training and formal seminar opportunities
Skills
Desktop, Windows 10, Windows 11, Troubleshooting, Support, Customer service, Hardware, Windows, Help desk, Technical support, Computer operation
Additional Skills & Qualifications
Shift will be Tuesday through Saturday, C shift (12:30am to 9:00am)
This person will need to be flexible with the hours.
Experience Level
Entry - Intermediate Level
Job Type & Location
This is a Contract to Hire position based out of Rochester, NY.
Pay and Benefits
The pay range for this position is $18.00 - $22.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Rochester,NY.
Application Deadline
This position is anticipated to close on Dec 19, 2025.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.