Overview
On Site
Full Time
Skills
Process Improvement
Process Engineering
Research
Analytics
Professional Development
Computer Networking
Presentations
Microsoft Visio
Process Flow
Business Cases
Problem Solving
Conflict Resolution
Root Cause Analysis
Reporting
Microsoft Excel
Pivot Table
Statistics
Testing
Regression Analysis
Positive Attitude
Communication
Critical Thinking
Multitasking
Job Details
Overview
First Citizens Bank offers an exciting summer internship program that provides development opportunities and hands on work experience while creating a talent pipeline for the Bank. Our interns will apply classroom knowledge in a corporate environment while making a positive impact across the organization and the communities we serve. Come help First Citizens build for the future!
The Enterprise Process Engineering team provides an independent perspective for Enterprise end-to-end process designs: to develop new processes, optimize existing processes or consult on end-to-end process impacts. As internal resources, we understand the products, systems and processes, we bring cost-effective and time-efficient solutions, and we develop strong business partner relationships.
Responsibilities
In this role, you will:
* Be part of a dynamic team with interesting projects.
* Accountabilities can and may include areas such as research, analytics, projects, strategy, process review and improvement, as well as technology enhancements and support.
* Attend professional development sessions, informational sessions, networking and community service events.
* Have a dedicated manager and program manager to help you navigate the bank and the internship program.
* Be assigned a project, designed to improve a specific process or solve a problem that you will present at the close of the internship.
* Prepare a wrap-up presentation to be shared with the division leader and other key stakeholders in the company to outline your accomplishments and experience during the internship
Internship dates: 5/27/2026 - 7/31/2026
Qualifications
Required qualifications:
* High School Diploma or GED and 1 year of experience
* Currently enrolled at an accredited collegiate institution (during the time of the summer program)
* Ability to work 40 hours per week during the duration of the program
Preferred qualifications:
* Experience utilizing MS Visio or similar tool to document process flows
* Experience with developing business cases to justify a change
* Experience with problem solving and root cause analysis
* Ability to analyze and report on data utilizing MS Excel (e.g. Power Queriers, Pivot Tables, vlookups)
* Knowledge of statistics tools (e.g. Hypothesis testing, regression)
* 3.0 minimum GPA
* Strong desire to learn and grow
* Possess a positive attitude, naturally curious and enjoys collaborating with others
* Strong verbal and written communication skills
* Critical thinking skills
* Ability to multitask
* Ability to adapt and adjust priorities based on business needs
* Ability to take direction and absorb information quickly
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
First Citizens Bank offers an exciting summer internship program that provides development opportunities and hands on work experience while creating a talent pipeline for the Bank. Our interns will apply classroom knowledge in a corporate environment while making a positive impact across the organization and the communities we serve. Come help First Citizens build for the future!
The Enterprise Process Engineering team provides an independent perspective for Enterprise end-to-end process designs: to develop new processes, optimize existing processes or consult on end-to-end process impacts. As internal resources, we understand the products, systems and processes, we bring cost-effective and time-efficient solutions, and we develop strong business partner relationships.
Responsibilities
In this role, you will:
* Be part of a dynamic team with interesting projects.
* Accountabilities can and may include areas such as research, analytics, projects, strategy, process review and improvement, as well as technology enhancements and support.
* Attend professional development sessions, informational sessions, networking and community service events.
* Have a dedicated manager and program manager to help you navigate the bank and the internship program.
* Be assigned a project, designed to improve a specific process or solve a problem that you will present at the close of the internship.
* Prepare a wrap-up presentation to be shared with the division leader and other key stakeholders in the company to outline your accomplishments and experience during the internship
Internship dates: 5/27/2026 - 7/31/2026
Qualifications
Required qualifications:
* High School Diploma or GED and 1 year of experience
* Currently enrolled at an accredited collegiate institution (during the time of the summer program)
* Ability to work 40 hours per week during the duration of the program
Preferred qualifications:
* Experience utilizing MS Visio or similar tool to document process flows
* Experience with developing business cases to justify a change
* Experience with problem solving and root cause analysis
* Ability to analyze and report on data utilizing MS Excel (e.g. Power Queriers, Pivot Tables, vlookups)
* Knowledge of statistics tools (e.g. Hypothesis testing, regression)
* 3.0 minimum GPA
* Strong desire to learn and grow
* Possess a positive attitude, naturally curious and enjoys collaborating with others
* Strong verbal and written communication skills
* Critical thinking skills
* Ability to multitask
* Ability to adapt and adjust priorities based on business needs
* Ability to take direction and absorb information quickly
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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