Coupa System Administrator

The Coupa System Administrator / Developer will play a crucial role in the implementation, continued optimization, and change management of our Coupa Sourcing and Procure-to-Pay (P2P) platform. This role blends functional and technical expertise to ensure that procurement and AP processes are automated, efficient, and reliable.

As the Coupa subject matter expert, you will establish user access and role-based security mapping, configure workflows, maintain data integrity, build reports and dashboards, and deliver employee and supplier training. You ll also manage system upgrades, support Coupa ERP integrations, and partner closely with Supply chain, Finance, Accounts Payable, Procurement, and IT stakeholders to continuously optimize processes and ensure seamless system performance.

Key Responsibilities:

• Administration & Configuration
• Manage user accounts, roles, permissions, and Coupa configurations.
• Design and implement workflow automation and approval chains.
• Ensure system accuracy, compliance, and audit readiness.
• System Maintenance & Releases
• Perform system upgrades, testing, and release management.
• Review Coupa release notes, evaluate new features, and drive adoption of new functionalities.
• Reporting & Analytics
• Build and maintain reports, dashboards, and KPIs to monitor procurement and AP performance.
• Deliver actionable insights to drive compliance and cost savings.
• Training & Enablement
• Own employee training and vendor onboarding end-to-end.
• Develop and deliver training materials (guides, videos, infographics, newsletters).
• Act as SME to improve adoption and support user confidence.
• Process Optimization
• Partner with Finance, AP, and Procurement to analyze processes and recommend improvements.
• Continuously evaluate system usage and optimize configurations for efficiency.

Requirements

• 4-year degree or equivalent work experience.
• Coupa Certification is required.
• Five (5+) years relevant experience as an IT administrator or a developer for systems related to purchasing, sourcing, accounts payable, accounting, etc.
• Three (3+) years of hands-on experience as a Coupa Administrator (Required).
• Experience developing and executing implementation strategies, capturing business requirements, solution design, user acceptance testing, and training (Strongly Preferred).
• Expertise in creating and managing reports and dashboards within Coupa.
• In-depth understanding of procurement lifecycle, purchase order management, requisitioning, sourcing, and supplier management.
• Knowledge of Microsoft Office software.

Preferred / Nice-to-Have

• ERP Integration Experience
• Support and enhance integrations between Coupa and QAD ERP (our core ERP).
• Leverage experience with other ERP systems (SAP, Oracle, NetSuite, D365, etc.) to advise on best practices and future-proof solutions.
• Troubleshoot data and integration issues in collaboration with other teams in IT.
• Database & Data Management
• Use SQL/MySQL to query, validate, and troubleshoot system data.
• Support advanced reporting, data audits, and migration tasks.
• Monitor data flows between Coupa and ERP to ensure integrity and performance.
• System version change log documentation experience
• Coupa User/Staff training Lead experience
• Ability to work independently and manage multiple initiatives in a fast-paced environment.
• Detail-oriented with strong problem-solving and multitasking skills.

Rate: $50 - $65/hour. This is a contract position with candidates expected to work 40 hours/ week.

About Us
Peterson Technology Partners (PTP) is an Equal Opportunity Employer committed to creating a transparent, inclusive, and human-centered hiring experience. For more than 27 years, PTP has operated as a premier Information Technology (IT) staffing, consulting, and recruiting firm—built on trust, long-term partnerships, and technical excellence. Based in the Chicago suburb of Park Ridge, IL, our team of more than 500 employees and consultants is dedicated to helping every client make the best hiring decisions possible. As part of that commitment, we believe in providing clear information about how our hiring technologies work and how your data is used. The following section outlines our AI-assisted interview process and your rights as a candidate. 

AI-Assisted Interview Experience (Pete & Gabi – Rebecca):

To provide a consistent, fair, and flexible experience for all candidates, we use AI-assisted tools—including our proprietary platform Pete & Gabi – Rebecca—to support parts of the interview process. These tools help us:

• transcribe interviews,
• summarize candidate responses,
• generate job-related insights
• streamline communication and scheduling.

Please note that

• AI does NOT make hiring decisions.
• All decisions are made by our human recruiters, hiring managers, or client partners.
• The AI does not evaluate facial expressions, emotions, or physical traits.
• It is used only to support fairness, consistency, and efficiency.

If you prefer a non-AI interview format, we will gladly provide an alternative.

Technical or Case Interviews (Role-Dependent):

For certain positions, you may participate in:

• a technical interview
• a coding challenge
• a case study
• a client-specific assessment.

We will always explain what to expect in advance so you can prepare with confidence.

Human Review & Selection:

Every candidate’s profile—including interviews, conversations, and assessments—is reviewed by experienced recruiters and hiring leaders.

AI insights may assist with organization and evaluation, but final decisions are always human-driven.

Your Rights as a Candidate

At PTP, every candidate has the right to:

• Request a non-AI interview path
• Ask how your data is being used
• Request access to transcripts or interview recordings
• Request deletion of your AI-recorded interview
• Receive clear, timely communication

Our goal is to ensure you feel respected, informed, and supported throughout your experience

Our Commitment:

For more than 27 years, PTP has focused on putting people first—candidates, consultants, employees, and clients.

We’re committed to a hiring process that is:

• transparent
• compliant
• equitable
• powered by innovative technology that enhances—not replaces—human judgment.

Welcome to the future of hiring at Peterson Technology Partners.

We’re excited to learn more about you

Peterson Technology Partners is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, national origin, gender identity, sexual orientation, disability, veteran status, or any other protected characteristic.