Overview
On Site
Contract - W2
Contract - Independent
Skills
Scheduling
Pipeline Management
Collaboration
Print Production
UPS
Media
Dashboard
Standard Operating Procedure
Regulatory Compliance
Educate
Organizational Skills
Marketing Operations
Video
Brand
Asset Management
Digital Asset Management
Leadership
Attention To Detail
Management
Problem Solving
Conflict Resolution
Multitasking
Communication
Workflow
Digital Video
Advertising
PMP
Project Management
Agile
Scrum
Innovation
Finance
Accounting
Marketing
Legal
Customer Support
Online Training
Artificial Intelligence
Insurance
.NET
Job Details
Description
The Creative Services Operations Manager plays a critical role in optimizing the workflow, resourcing, and execution of creative projects that range from packaging artwork to digital assets. Acting as the connector between the Creative Team and Garden segment stakeholders, this role ensures that creative output, timelines, and resources align to produce high-quality, on-brand work-efficiently and effectively.
Key Responsibilities:
Oversee day-to-day operations of the creative department, including scheduling and project pipeline management.
Serve as the main point of coordination for incoming creative and digital creative project requests
Assign and schedule tasks to internal designers and contractors based on their capacity and skill set
Collaborate closely with creative, print production, digital, and marketing teams to ensure alignment
Lead ongoing sessions to monitor and adjust project timelines with the Creative team to ensure on-time delivery
Create a process for providing business leaders with informed decisions.
Manage daily, weekly meetings, kickoff meetings, reviews, and wrap-ups to improve workflows over time
Leading meetings to quickly decide on priorities when there are constraints.
Attend Business Teams Status meetings
Assist with prioritization during high-volume periods to ensure mission-critical projects move forward
Maintaining project management tools and developing workflows and organization systems within and between scoped tech tools to automate processes (Project Management Software, PageProof, Spec Right, Media Valet)
Creating dashboards and traffic calendars, and new internal processes to ensure compliance with internal processes and standard operating procedures
Educate and onboard all stakeholders to new ways of working and ensure ongoing compliance
Partner with the Creative and Digital team to develop and educate on new briefing templates and processes.
Assist the Digital Asset Management (DAM) team on standardized processes for ingesting, naming, tagging, and organizing digital assets (e.g., images, videos, design files) in the DAM system.
Qualifications:
5+ years of experience in creative project management, marketing operations, or a related field.
Proven ability to manage multiple deadlines and teams across different types of creative deliverables (digital, print, video, social, branding).
Experience with project management tools, asset management systems (DAM), and workflow platforms
Strong leadership, attention to detail, organizational, time-management, problem-solving, interpersonal skills, and multitasking skills
Clear and concise communication style; ability to work with multiple teams and personalities
A deep understanding of the creative workflows and production process (print, digital, video, etc.)
Preferred Traits:
Collaborative and solutions-oriented; someone who can help find a way forward as a thought leader.
Ability to remain calm and flexible under pressure and pivot quickly when priorities shift
Process-driven
Strategic thinker who thrives in a fast-paced, dynamic environment.
Proactive communicator who builds trust across departments.
Background in creative services, advertising, or marketing
PMP or similar certification is a plus
Experience working with cross-functional teams in a fast-paced environment
Requirements
Project Management, Formal Project Management, PMP Certification, Cross Functional Project Management, Agile Scrum
Innovation starts with people.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
The Creative Services Operations Manager plays a critical role in optimizing the workflow, resourcing, and execution of creative projects that range from packaging artwork to digital assets. Acting as the connector between the Creative Team and Garden segment stakeholders, this role ensures that creative output, timelines, and resources align to produce high-quality, on-brand work-efficiently and effectively.
Key Responsibilities:
Oversee day-to-day operations of the creative department, including scheduling and project pipeline management.
Serve as the main point of coordination for incoming creative and digital creative project requests
Assign and schedule tasks to internal designers and contractors based on their capacity and skill set
Collaborate closely with creative, print production, digital, and marketing teams to ensure alignment
Lead ongoing sessions to monitor and adjust project timelines with the Creative team to ensure on-time delivery
Create a process for providing business leaders with informed decisions.
Manage daily, weekly meetings, kickoff meetings, reviews, and wrap-ups to improve workflows over time
Leading meetings to quickly decide on priorities when there are constraints.
Attend Business Teams Status meetings
Assist with prioritization during high-volume periods to ensure mission-critical projects move forward
Maintaining project management tools and developing workflows and organization systems within and between scoped tech tools to automate processes (Project Management Software, PageProof, Spec Right, Media Valet)
Creating dashboards and traffic calendars, and new internal processes to ensure compliance with internal processes and standard operating procedures
Educate and onboard all stakeholders to new ways of working and ensure ongoing compliance
Partner with the Creative and Digital team to develop and educate on new briefing templates and processes.
Assist the Digital Asset Management (DAM) team on standardized processes for ingesting, naming, tagging, and organizing digital assets (e.g., images, videos, design files) in the DAM system.
Qualifications:
5+ years of experience in creative project management, marketing operations, or a related field.
Proven ability to manage multiple deadlines and teams across different types of creative deliverables (digital, print, video, social, branding).
Experience with project management tools, asset management systems (DAM), and workflow platforms
Strong leadership, attention to detail, organizational, time-management, problem-solving, interpersonal skills, and multitasking skills
Clear and concise communication style; ability to work with multiple teams and personalities
A deep understanding of the creative workflows and production process (print, digital, video, etc.)
Preferred Traits:
Collaborative and solutions-oriented; someone who can help find a way forward as a thought leader.
Ability to remain calm and flexible under pressure and pivot quickly when priorities shift
Process-driven
Strategic thinker who thrives in a fast-paced, dynamic environment.
Proactive communicator who builds trust across departments.
Background in creative services, advertising, or marketing
PMP or similar certification is a plus
Experience working with cross-functional teams in a fast-paced environment
Requirements
Project Management, Formal Project Management, PMP Certification, Cross Functional Project Management, Agile Scrum
Innovation starts with people.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.