Delivery Lead (Dynamics 365 CRM/CE Projects) - Atlanta, GA/ Chicago, IL (Fully Onsite)

Role: Delivery Lead (Dynamics 365 CRM/CE Projects)

Locations: Atlanta, GA/ Chicago, IL (Fully Onsite)

Duration: 12+ Months Contract

Note: Candidate needs to be in the office 5 Days every week. Local or candidates from Nearby states only.

Job Description:

• The Delivery Lead is responsible for defining and overseeing Dynamics 365 CRM/CE projects. The Delivery Lead will lead teams of Technical Solution Architects, Tech. Business Analysts, developers and Testers through road mapping, requirement definition, solution design, configuration/coding, and deployment of Dynamics 365 CRM/CE solutions.
• The Delivery Lead is expected to have a strong blend of skills and experience in both business analysis, and project management and will function as a trusted advisor to the customer.
• Strong experience managing client expectations, project scope and strong leadership skills are necessary.
• The ability to engage with all levels of our client s team in providing recommendations and proactive best practice advice through all phases of the service delivery life cycle is also critical to this role.

Responsibilities:

• Define and manage overall project goals and success criteria
• Work with clients on the creation and execution of the overall project plan
• Oversee all project deliverables and ensure they follow Capgemini methodology and best practices
• Provide overall project communication
• Provide regular project status and burn report to the client
• Identify, track and help resolve project issues, risks and dependencies
• Manage scope and track change requests
• Manage client relationship at the project level
• Collaborate with Microsoft or other partners for assigned engagements
• Establish resource plan to match budget and track burn
• Drive project activity and ensure team members meet deadlines, complete timesheets and expenses reports.
• Develop and maintain project reusable assets

Qualifications

• 10+ years project delivery management experience in the delivery of business consulting, systems development, systems integration and project management for Dynamics 365 CRM engagements
• Preferred completion of several large scale Dynamics 365 CRM projects in lead business analysis and project management roles
• Strong communication skills
• Strong analytical skills with ability to learn quickly
• Experience in leading a team
• Experience on different project delivery methodology such as Agile, Scrum, Waterfall, etc.
• Preferred experience with other CRM software (Oracle, SalesLogix, Saleforce, etc.)

Good to have Certifications:

• Microsoft Dynamics 365 for Sales
• Microsoft Dynamics 365 for Service
• Any additional Microsoft Dynamics certifications
• PMP: Project Management Professional
• CAPM: Certified Associate in Project Management
• CPMP: Certified Project Management Practitioner
• Associate in Project Management
• MPM: Master Project Manager
• PPM: Professional in Project Management
• PRINCE2 Foundation/PRINCE2 Practitioner
• CSM: Certified ScrumMaster
• SAFe: Scaled Agile Framework