Overview
Hybrid
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)
Skills
Digital Workplace Practice
End User Services
Experience Design
Organizational Change Management
Targeting & Analytics
UX
Job Details
Design Specialist - EUS XD
Location: Raritan, NJ - Hybrid - Need Only Local
Contract 12+ Months
The Digital Workplace Practice (DWP) within End User Services (EUS) is a high-performing chapter designed to deliver seamless, personalized, and scalable digital experiences to the global workforce. Evolving from a Center of Excellence into a fully integrated product line, DWP now encompasses four core practices: Experience Design (XD), Organizational Change Management (OCM), Targeting & Analytics, and Personalized CRM.
Required Skills
- Strong background in UX research, service design, or digital communications.
- Excellent writing and storytelling skills, with the ability to distill complex topics into clear, engaging narratives.
- Familiarity with AI tools and their application in enterprise environments.
- Experience with Microsoft 365, SharePoint, and Teams.
- Proven track record in using Mural or similar tools for journey mapping and service design.
- Ability to use journey artifacts to communicate current-state experiences and co-create future-state processes with DWP and service owners.
- Ability to work collaboratively across functions and geographies.
- Comfort with ambiguity and a proactive, problem-solving mindset.
- Strong organizational skills and attention to detail.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.