Deskside Support Engineer

STAND 8 provides end to end IT solutions to enterprise partners across the United States and with offices in Los Angeles, New York, New Jersey, Atlanta, and more; including internationally in Mexico and India.

We're looking for a Level II IT Support Technician who thrives in fast-paced, creative environments. This role is based at our bustling Work/Entertainment Campus and Studios, where you'll support a diverse community of professionals who rely on you to keep their technology running seamlessly.

If you're hands-on with both Windows 10 and MacOS, enjoy solving problems on the go, and love the idea of working in a vibrant studio atmosphere, this could be your next great opportunity.

What You'll Do

• Provide on-site technical support for desktops, laptops, and smartphones.


• Troubleshoot and resolve issues across Windows 10 and MacOS systems.


• Configure, maintain, and optimize user setups (hardware, software, domain access).


• Deliver face-to-face support across campus - walking between different studio locations daily.


• Manage and track requests through ServiceNow (or a similar ticketing system).


• Collaborate with the IT team, escalating roadblocks when needed.


• Ensure every interaction reflects a customer-first mindset while working independently.

What We're Looking For

• Solid experience troubleshooting Windows 10 and basic MacOS environments.


• Strong hands-on skills with desktop, laptop, and mobile device support.


• Ability to remain professional and proactive while working unsupervised.


• A friendly, approachable personality with excellent communication skills.


• Comfortable being on the move outdoors while supporting various studio locations.


• Familiarity with ServiceNow (or other ticketing platforms) is a plus.

Why You'll Love It Here

• Be part of a fast-moving entertainment and creative hub where no two days are alike.


• Work directly with a variety of users, from office staff to creative professionals.


• Grow your expertise in a dynamic, high-energy environment where problem-solving is valued.

If you're passionate about tech support, enjoy being the go-to person who makes systems run smoothly, and want to work in a vibrant campus setting, we'd love to hear from you!

Additional Details
The base range for this contract position is $25-30/per hour, depending on experience. Our pay ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hires of this position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Qualified applicants with arrest or conviction records will be considered.

About Us
STAND 8 provides end-to-end IT solutions to enterprise partners across the United States and globally with offices in Los Angeles, Atlanta, New York, Mexico, Japan, India, and more. STAND 8 focuses on the "bleeding edge" of technology and leverages automation, process, marketing, and over fifteen years of success and growth to provide a world-class experience for our customers, partners, and employees.

Our mission is to impact the world positively by creating success through PEOPLE, PROCESS, and TECHNOLOGY.

Check out more at ; and reach out today to explore opportunities to grow together!