Overview
On Site
Depends on Experience
Accepts corp to corp applications
Contract - W2
Contract - 1 Month(s)
Skills
Active Directory
Communication
Computer Hardware
Computer Networking
Customer Service
DHCP
DNS
Dragon NaturallySpeaking
Job Details
We are looking for Desktop/Executive Support Technician for our client in San Jose, CA
Job Title: Desktop/Executive Support Technician
Job Type: Contract
Job Description:
Pay Range: $25hr - $30hr
Responsibilities:
- Provide on-site technical support for desktops, laptops, Printers, Mobile devices and peripherals.
- Troubleshoot and resolve hardware and software issues for Windows and macOS systems.
- Install, configure, and maintain operating systems and applications.
- Manage user accounts, permissions, and access in Active Directory and other systems.
- Support network connectivity issues (LAN/Wi-Fi).
- Coordinate with remote teams for escalations and advanced troubleshooting.
- Maintain inventory of IT assets and ensure compliance with company policies.
- Document incidents and resolutions in ticketing systems.
- Support IT projects such as system upgrades, migrations, and rollouts.
- Strong knowledge of Windows OS (Windows 10/11) and macOS.
- Experience with Microsoft Office Suite and common business applications.
- Familiarity with Active Directory, Group Policy, and basic networking (TCP/IP, DNS, DHCP).
- Ability to diagnose and resolve hardware issues (desktops, laptops, printers).
- Knowledge of remote support tools and ticketing systems.
- Excellent communication and customer service skills.
- Ability to work independently and manage multiple tasks.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.