Overview
On Site
USD 40.00 per hour
Full Time
Skills
DHCP
Dragon NaturallySpeaking
DNS
WAN
Computer Networking
Interactive Voice Response
ITIL
Incident Management
Bridging
Technical Support
Microsoft Office
Network
Customer Service
Leadership
Software Development
Agile
Waterfall
Communication
Mobile Device Management
Master Data Management
AirWatch
Computer Hardware
Laptop
Problem Solving
Conflict Resolution
LAN
Wireless Communication
Issue Tracking
Phone Support
Management
Active Directory
Microsoft Exchange
Asset Management
Repair
Job Details
Date Posted: 09/16/2025
Hiring Organization: Rose International
Position Number: 488578
Industry: Government/Staffing
Job Title: Desktop Engineer
Job Location: Newark, NJ, USA, 07102
Work Model: Onsite
Shift: 3rd Shift- Nights
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 40.00
Max Hourly Rate($): 50.00
Must Have Skills/Attributes: DHCP, DNS, LAN, WAN
Experience Desired: MDM experience, specifically Airwatch (1 yrs)
Required Minimum Education: Associate's Degree
Preferred Education: Bachelor's Degree
**C2C is not available**
Job Description
***Only qualified Senior 3rd Shift Desktop Engineer Nights candidates located at the Newark, NJ area to be considered due to the position requiring an onsite presence***
Required Skills:
Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts (5 Years)
Experience taking user calls utilizing an IVR system, preferably Avaya (5 Years)
Basic understanding of ITIL foundation processes, i.e., Incident, Request, Change. Major Incident management experience, i.e., opening outage bridges (5 Years)
College degree and/or 4-6 years' experience providing end user support
Ability to help employees solve hardware and software problems and fulfill requests
Experience with Windows Active Directory& Office 365
Experience troubleshooting network issues in large office /Enterprise setups
Experience supporting and troubleshooting printer systems
Strong customer service and communication skills
Must be able to cover one weekend shift and holidays that land on your coverage days
Demonstrate progressive leadership in the complete life cycle of software development in Agile and Waterfall methodologies and possess excellent written & oral communication skills and interpersonal skill
Desired Skills:
MDM experience, specifically Airwatch
Summary: This role providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.
Responsibilities:
Troubleshoot Desktop LAN, server, wi-fi and connectivity issues
Utilize ticketing system to track email submissions and managing phone support efforts
Manage Windows Active Directory and Exchange
Work closely with other IT employees on system maintenance and configuration projects
Work closely with other employees on interdepartmental projects
Maintain accurate asset management records
Work with vendors and manufacturers on repair and maintenance of IT equipment
***3rd shift Desktop Engineer is initially onsite for one month and will be 100% remote after that***
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Hiring Organization: Rose International
Position Number: 488578
Industry: Government/Staffing
Job Title: Desktop Engineer
Job Location: Newark, NJ, USA, 07102
Work Model: Onsite
Shift: 3rd Shift- Nights
Employment Type: Temporary
FT/PT: Full-Time
Estimated Duration (In months): 7
Min Hourly Rate($): 40.00
Max Hourly Rate($): 50.00
Must Have Skills/Attributes: DHCP, DNS, LAN, WAN
Experience Desired: MDM experience, specifically Airwatch (1 yrs)
Required Minimum Education: Associate's Degree
Preferred Education: Bachelor's Degree
**C2C is not available**
Job Description
***Only qualified Senior 3rd Shift Desktop Engineer Nights candidates located at the Newark, NJ area to be considered due to the position requiring an onsite presence***
Required Skills:
Familiarity with DHCP, DNS, LAN, WAN, and other common networking concepts (5 Years)
Experience taking user calls utilizing an IVR system, preferably Avaya (5 Years)
Basic understanding of ITIL foundation processes, i.e., Incident, Request, Change. Major Incident management experience, i.e., opening outage bridges (5 Years)
College degree and/or 4-6 years' experience providing end user support
Ability to help employees solve hardware and software problems and fulfill requests
Experience with Windows Active Directory& Office 365
Experience troubleshooting network issues in large office /Enterprise setups
Experience supporting and troubleshooting printer systems
Strong customer service and communication skills
Must be able to cover one weekend shift and holidays that land on your coverage days
Demonstrate progressive leadership in the complete life cycle of software development in Agile and Waterfall methodologies and possess excellent written & oral communication skills and interpersonal skill
Desired Skills:
MDM experience, specifically Airwatch
Summary: This role providing level 1 & 2 support for users, troubleshoot hardware and software problems for desktop and laptop computers and conduct remote problem solving when necessary.
Responsibilities:
Troubleshoot Desktop LAN, server, wi-fi and connectivity issues
Utilize ticketing system to track email submissions and managing phone support efforts
Manage Windows Active Directory and Exchange
Work closely with other IT employees on system maintenance and configuration projects
Work closely with other employees on interdepartmental projects
Maintain accurate asset management records
Work with vendors and manufacturers on repair and maintenance of IT equipment
***3rd shift Desktop Engineer is initially onsite for one month and will be 100% remote after that***
- **Only those lawfully authorized to work in the designated country associated with the position will be considered.**
- **Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.**
Benefits:
For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.
California Pay Equity:
For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.
Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.
If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.
Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.