Overview
On Site
Contract - W2
Skills
Remote Support
.NET
Purchasing
Risk Assessment
ServiceNow
Tier 3
Microsoft SCCM
Computer Networking
Active Directory
Group Policy
Microsoft
Microsoft Windows
Project Management
Windows PowerShell
MEAN Stack
Customer Service
Training And Development
SAP BASIS
Job Details
Software Guidance & Assistance, Inc., (SGA), is searching for a Desktop Support Analyst for a CONTRACT assignment with one of our premier Utility Services clients in Tampa, FL.
Responsibilities:
Work on team to remediate vulnerabilities, cleanup and consolidate our desktop application footprint including implementing processes that enforce application policies and requirements.
Required Skills:
Preferred Skills:
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
Responsibilities:
Work on team to remediate vulnerabilities, cleanup and consolidate our desktop application footprint including implementing processes that enforce application policies and requirements.
- Remediate backlog of Vulnerabilities on our Desktops
- OS vulnerabilities
- Framework application vulnerabilities like .net
- Desktop application vulnerabilities
- Work with team to troubleshoot and solve issues created from the work
- Many remediations will require alignment with business to ensure critical business functions are not interrupted
- Build packages and automate remediations
- Catalog all applications on our desktops and identify which ones have been vetted and approved through purchasing process and have had risk assessments
- Reduce the number of applications on our desktops by consolidating applications that do the same or similar things
- Implement a solid application request process through ServiceNow
Required Skills:
- 6 years of demonstrated technical experience with the skills and scope above.
- Enterprise level desktop analyst support (Tier 3+)
- Microsoft SCCM expertise - packaging and deploying applications
- Vulnerability Remediation of Desktop (OS and applications)
Preferred Skills:
- 3rd level IT escalation support including networking, group policy, security
- Workstation Administration (e.g., Microsoft Active Directory, Group Policy)
- Microsoft Desktop technology products (e.g., Windows 10 and higher, M365)
- Project Management experience
- PowerShell expertise
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at .
SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company to request an accommodation or assistance regarding our policy.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.