Desktop Support Engineer

Job Description:-

• Hands on experience as deskside/Onsite support/local IT engineer.
• Strong Microsoft Operating System installation, Asset Mgmt and troubleshooting skills
• Knowledge of Network  Equipments/Devices
• Strong experience in troubleshooting MS office (Outlook, Word, Excel, Powerpoint etc)
• Strong desktop support knowledge including hardware, software, and networking concepts

• To take ownership of user problems and be proactive when dealing with user issues
• Respond to enquiries from staff and help them resolve any hardware or software problems
• Maintain a log of any software or hardware problems detected
• Support users in the use of Computer equipment by providing necessary training and advice
• Administer Hardware maintenance for all desktop IT equipment

Skills / Attributes Required

- Relevant Desktop Support experience within a commercial environment

- Good knowledge of Windows 2003 / 2008 Server

- Strong knowledge of Windows XP / Vista / Windows 7

- A thorough knowledge of MS Office Suite

- Excellent telephone manner and good communication skills