Desktop Support Specialist

  • Dallas, TX
  • Posted 1 day ago | Updated 1 day ago

Overview

On Site
$30 - $33
Contract - W2
Contract - 4 Month(s)

Skills

Active Directory
Intune
Remote support
Incident
Level 1
Level 2

Job Details

Title : Desktop Support Specialist/Field Tech Support
Location : Dallas, TX 75201
Duration : 4+ months Contract

Resource's typical working day:
Desktop support helping a wide range of end users
Building and supporting client hardware and software
Responding to tickets
Maintaining office technology
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management
Years of Experience needed:
3 years+ of enterprise experience (2nd level support), focus on customer service
Level of Education: H.S Diploma
Systems/Software proficiencies:
MS Intune, Ticketing Systems, MS Office Suite
Certifications/Licenses: N/A
Top Must have Skills:
Experience with Remote software tools, Lifecycle management
Level 1 & Level 2 software support enterprise level
Backend office MS Office Support
MS Intune
Active Directory
Remote management
Incident Request Management
Front facing customer service

Top Nice to have Skills:

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.