Overview
On Site
Depends on Experience
Contract - W2
Skills
Computer Networking
Computer Hardware
System Integration Testing
Remote Support
Service Desk
Software Support
ServiceNow
Job Details
Title: Desktop Support Specialist
Location: North Wilkesboro, NC
Duration: 12+ months
Job Description:
- This request is for a Desktop Support Specialist to assist Client Services Operations to help support the high number of Service Desk requests, hardware installations, and customer software support required for NCDOT in N. Wilkesboro. **TRAVEL REQUIRED**
- This person is required to sit on-site.
- Interview Type: Webcam Interview Only
- Skilled in different types of computer hardware, software, peripherals and components, networking protocols and communications 7 years
- Installing and imaging new computers and loading of appropriate software for customers 7 years
- Installing local and network printers and other peripherals and configuration of same 7 years
- Migrating data and user profiles 7 years
- Documenting process and procedures related to technical field support activities 7 years
- Demonstrates knowledge and a working experience with ServiceNow call tracking system 7 years
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