Desktop Support

  • San Francisco, CA
  • Posted 22 hours ago | Updated 21 hours ago

Overview

On Site
Depends on Experience
Contract - W2
Contract - 6 Month(s)

Skills

Support
LabSupport
Pharma
Empower LacE
Unicorn
SCCM
Widnows
Imaging

Job Details

Role: Desktop Support (Pharma Lab)
Location: San Francisco, CA (Onsite Role)
Contract Position

Job Description:
Pharma Lab IT Project Support End user computing (EUC)
System administrator for Lab computers and equipment
Lab computers and equipment support experience
Must know Empower LacE and Unicorn Systems.
Desktop support, Operating Systems support, Customer Service Knowledge
Experience with Microsoft OS and related technologies.
Extensive knowledge of IT hardware and software.
Strong knowledge on network troubleshooting.
Knowledge Experience with Windows XP, Windows 7 OS, Windows 10, and MS-Office applications suite.
Knowledge of Linux a plus.
Knowledge with SCCM Patching, Active directory, Antivirus tools etc.
Must be proficient with imaging and creating images.
Experience in Windows 10 deployment.
Should have experience participating or leading an OS migration.
Excellent written and oral communication skills
Strong customer-service orientation.
Understand customer service and service delivery.
Understanding of ITIL processes and ServiceNow Tool.

Education: At least a bachelor s degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or a closely related field is required for the project
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

About iTech US, Inc.