Overview
Skills
Job Details
We are assisting a client in Scottsdale with hiring a Director of IT, who will be working with POS systems, and associated systems, in support of clubs, golf courses, etc. Fourteen locations will be managed from Scottsdale, with some travel to resorts outside of Scottsdale. No 3rd party candidates will be considered for this role.
The Information Systems Director is directly responsible for the oversight, maintenance, and reliability of all facility information systems, including network, hardware, software, and applications used by the onsite teams to execute their day-to-day business functions. This position reports to the Vice President of Finance.
KEY RESPONSIBILITIES:
Manages the support and oversight of the Club networks, data security, hardware, software, and business applications, in accordance with standards.
Works with the leadership team; identifies areas of risk and liability as it pertains to systems and processes within the organization.
Supervises, hires, and trains Information Technology (IT) support team members; responsible for team members and outside organizations directly supporting the operational team at the facility level.
Manages the implementation of standards and systems required to execute the vision of the organization.
Assists facility management teams by providing input specific to their facility computer and network infrastructure needs for the annual budget preparation.
Maintains awareness of the facility information system's health and works with facility managers and leadership team to correct or upgrade any conditions that are not in keeping with organization's high standards.
Researches and evaluates new and innovative technologies as enhancements or upgrades to existing infrastructures, based on the desires of the organization.
Oversees and manages the documentation of facility equipment, procedures, and processes.
Oversees and manages the procurement, installation, and maintenance of required equipment and software solutions at all facilities.
Manages the data communication and transfer of data to/from all communities
MINIMUM REQUIREMENTS / QUALIFICATIONS / SKILLS:
College degree in related Information Technology field preferred.
Prior experience in the hotel, golf, or restaurant industry preferred.
Minimum five years' experience in Information Systems in a diverse and demanding technology environment.
Computer literate with high proficiency in MS Office, including Word, Excel and Outlook.
Ability to administer and manage multiple technology systems.
Experience with set up and use of IBS Point of Sale software.
Able to perform onsite, phone, or remote troubleshooting and support.
- Ability to keep calm in a fast-paced environment and when dealing with critical issues.
Ability to troubleshoot issues and prioritize workload efficiently.
Ability to write routine reports and correspondence.
Must have a positive demeanor and represent the Information Systems Team with confidence.
Must have strong analytical, organizational, interpersonal and communication skills, with excellent customer services skills and an ability to respond to the needs and requests of coworkers, clients, and vendors.
Must have excellent time management, organizational, and follow-up skills; ability to manage competing priorities and assignments.
Must be able to consistently achieve high work standards; attention to detail, accuracy, and timeliness.
Must be innovative; contributes ideas, helps resolve problems, looks for, and develops, cost saving measures, and develops new procedures and methods.
Must demonstrate initiative-ability to think, work, and make independent decisions, based on sound judgment.
Must be comfortable working in a fast-paced environment where continuous improvement is expected.
This position requires regular travel, and a flexible schedule to include evenings and weekends, including a weekend rotation for on-call support.
- Valid driver's license is required.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.