Discovery/SACM Architect

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Job Title: Discovery/SACM Architect

Location: Charlotte, NC Onsite (Hybrid 3 days In a Week)

Duration: 12+ Months (Possible Extension)

Contract

Job Summary

We are seeking a Discovery/SACM Architect with deep expertise in ServiceNow Discovery and SACM (Service Asset & Configuration Management) to assist in solution design and provide technical recommendations for business solutions. The ideal candidate will have strong hands-on knowledge of cloud discovery, CSDM/CDMB, and cloud infrastructure concepts to ensure accurate and scalable configuration management across the enterprise.

Key Responsibilities

• Lead the design and implementation of solutions in the SACM/Discovery space using ServiceNow.
• Provide technical recommendations to align business needs with best practices in Discovery and Configuration Management.
• Implement and optimize ServiceNow Discovery, with a strong focus on cloud discovery across multi-cloud environments (AWS, Azure, Google Cloud Platform).
• Ensure adherence to CSDM/CDMB frameworks, maintaining accurate and up-to-date configuration data.
• Define and enforce standards, governance, and best practices for SACM and Discovery processes.
• Collaborate with stakeholders, architects, and technical teams to support business initiatives.
• Troubleshoot discovery issues and recommend enhancements for improved performance and accuracy.
  

• Proven expertise in ServiceNow Discovery (on-prem and cloud).
• Strong knowledge of CSDM/CDMB and SACM principles.
• Extensive experience in cloud concepts, including infrastructure, hardware, and software discovery.
• Strong understanding of enterprise IT landscapes (servers, networks, databases, applications).
• Ability to design scalable, efficient solutions aligned with ITIL and industry best practices.
• Excellent communication and stakeholder management skills.