Overview
On Site
Full Time
Skills
Computer Science
Information Technology
Release Management
Change Management
DevOps
Agile
Scrum
Waterfall
Application Development
Systems Engineering
Research
Analytical Skill
Conflict Resolution
Problem Solving
Project Management
Project Implementation
Mentorship
Management
Staff Management
Communication
Database
Presentation Software
IT Service Management
Innovation
Collaboration
Recruiting
Insurance
Finance
Professional Development
Training
Leadership
CompTIA
Customer Service
Career Counseling
Oracle Application Express
Apex
Job Details
Job#: 2087831
Job Description:
To ensure that standardized methods and procedures are used during the planning, approval, and implementation of IT changes, in order to control risk, minimize service disruption, and provide quality service to NFCU members and staff. Provide oversight regarding change management in the planning and execution of project and maintenance implementations. Serve as a dedicated change manager for select projects and changes.
Bachelor's degree in Computer Science, Information Technology, or related field, or the equivalent combination of education, training and experience
Working knowledge of change, configuration and release management processes, systems, and industry best practices
Experience automating changes and integrating automation systems and/or tools with change process
Experience working in a position involving change management in an enterprise IT organization, preferably in a large financial institution
Experience working with IT engineering and software teams using methodologies such as DevOps, Agile, Scrum, and Waterfall
Experience in application development that demonstrates thorough knowledge of the systems development life cycle
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Effective research, analytical and problem solving skills
Effective skill producing desired results and achieving goals and objectives
Effective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Experience in leading, guiding and mentoring others
Effective skill building effective working relationships across all levels of the organization (e.g., staff, management, and stakeholders)
Effective organizational, planning and time management skills
Ability to work independently and in a team environment
Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
Effective skill to influence, negotiate and persuade to reach agreement and positive outcomes
Effective skill communicating complex technical concepts to non-technical audiences
Effective skill exercising initiative and using good judgment to make sound decisions
Effective verbal and written communication skills
Effective word processing, spreadsheet, database, and presentation software skills
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
Job Description:
To ensure that standardized methods and procedures are used during the planning, approval, and implementation of IT changes, in order to control risk, minimize service disruption, and provide quality service to NFCU members and staff. Provide oversight regarding change management in the planning and execution of project and maintenance implementations. Serve as a dedicated change manager for select projects and changes.
Bachelor's degree in Computer Science, Information Technology, or related field, or the equivalent combination of education, training and experience
Working knowledge of change, configuration and release management processes, systems, and industry best practices
Experience automating changes and integrating automation systems and/or tools with change process
Experience working in a position involving change management in an enterprise IT organization, preferably in a large financial institution
Experience working with IT engineering and software teams using methodologies such as DevOps, Agile, Scrum, and Waterfall
Experience in application development that demonstrates thorough knowledge of the systems development life cycle
Experience in managing multiple priorities independently and/or in a team environment to achieve goals
Effective research, analytical and problem solving skills
Effective skill producing desired results and achieving goals and objectives
Effective skill in project management to include establishing and leading project teams; managing timelines/deadlines/resources; ensuring successful project implementation
Experience in leading, guiding and mentoring others
Effective skill building effective working relationships across all levels of the organization (e.g., staff, management, and stakeholders)
Effective organizational, planning and time management skills
Ability to work independently and in a team environment
Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
Effective skill to influence, negotiate and persuade to reach agreement and positive outcomes
Effective skill communicating complex technical concepts to non-technical audiences
Effective skill exercising initiative and using good judgment to make sound decisions
Effective verbal and written communication skills
Effective word processing, spreadsheet, database, and presentation software skills
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.
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