Epic Ancillary Manager - Hybrid (Rockledge, FL ) - 18+ Months Contract

POSITION SUMMARY:
The Epic Manager, Application Support provides day to day management to a staff of analysts responsible for providing high quality system services to the IDN, ensuring a maximum return on
information technology investments and superior customer service to our patients, members, associates, and medical staff.

PRIMARY ACCOUNTABILITIES
1. Responsible for day-to-day operations and tracking of all work assigned across team members that they manage
2. Lead client facing discussions to understand business direction and produce proactive plan to produce results in a highly dynamic and formative environment
3. Proactively works with other IT leaders to ensure projects, issues and ideas are addressed effectively and to continue to provide a positive working environment across the department
4. Provide performance coaching to assigned associates by defining responsibilities and expectations, setting individual goals and objectives, giving performance feedback, recognizing contributions, and encouraging training and development
5. Supports Epic and IT executive leadership by providing timely proactive updates and byattending meetings with stakeholders and vendors.
6. Works with their team and other departments in identifying the nature and impact of problems/issues as well as providing timely communication for any escalated problems or issues that will impact the IDN
7. Identifies opportunities for budgetary and application improvement that would enhance the needs of the customers and provide a positive impact to those we serve
8. Is responsible for planning capital and operational budgets, monitor and track budget throughout the year, adjust expenditures as necessary, and work within approved annual budget
9. Exhibit ability and willingness to learn and apply new skills, keep abreast of current technology developments, work with minimal supervision, understand how team responsibilities relate to other areas and to use team resources effectively.

Job Description

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LEADERSHIP ACCOUNTABILITIES
1. Defines and communicates a clear, compelling vision for the team that effectively ties into the mission and vision of organization, and inspirationally leads the team to achieve that vision.
2. Provides leadership, motivation, coaching, feedback and support to strengthen growth, development and wellness at work to build and foster effective, high performing teams.
3. Leads change through effective communication, explaining the connection and value to the organization, creating stronger buy-in and urgency, while understanding impact to the team to obtain commitment.
4. Demonstrates openness to hearing diverse ideas and thoughts; creates a sense of inclusivity; and encourages collaboration across teams to help break down silos to meet the team s and organization s goals.
5. Recruits, selects, grows, and retains highly engaged, high performing diverse and inclusive associates.
6. Contributes to and supports the strategic direction, and demonstrates financial acumen, for areas of responsibility and organization.

MINIMUM QUALIFICATIONS
Education: Bachelor degree in Health Information Systems, Business Administration, or Computer Information.
Licensure: None
Certification: None

Work Experience
o Three years leadership experience
o Five years working with all aspects of the System Development Life Cycle (SDLC)
Knowledge/Skills/Abilities
o Advanced level of understanding and application of general systems concepts and their
integration with IT problem solving skills
o Effective communication skills to include demonstrated ability to present to various
levels of audience
o Ability to problem-solve
o Effective teaming, organizational and support management skills

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PREFERRED QUALIFICATIONS
Education: Bachelor degree in Health Information Systems, Business Administration, or
Computer Information
Licensure: None
Certification: None
Work Experience:
o Advanced knowledge of healthcare processes to include state, federal and regulatory
requirements
o Five years leadership experience
o Five years working with all aspects of the System Development Life Cycle (SDLC)
PHYSICAL REQUIREMENTS Majority of time involves sitting or standing; occasional
walking, bending, stooping
Long periods of computer time or at workstation
Light work that may include lifting or moving objects up to 20 pounds with or without
assistance.
May be exposed to inside environments with varied temperatures, air quality, lighting
and/or low to moderate noise
Communicating with others to exchange information.
Visual acuity and hand-eye coordination to perform tasks
Workspace may vary from open to confined; on site or remote
May require travel to various facilities within and