Escrow Assistant

Duties:
Closing Support focused on CD, Loan Documents, Scheduling Notaries and Communications: Typically found in a branch/office setting where the assistant is providing support to Escrow department by assisting with customer service and administrative duties related to escrow closings. May provide general support for a team, or partner with an escrow officer. Primarily focused on residential refinance or equity transactions.

Job Level Summary:
Intermediate levels require a solid understanding of functional tasks
Assistance may be required from more experienced team members will vary depending on task complexity
Work may be reviewed for new or more complex tasks
Provide a wide range of support within a functional area
Follow functional area s processes and procedures in daily activities, troubleshoot as needed and recommend suggestions for continuous improvements to overall operation2+ years experience in an escrow related experience
Essential Functions
o Performs a wide range of administrative duties to gather information and assist in the escrow process
o Duties may include: Opening orders, inputting CD/closing statement information, preparing documents for closing, scheduling notary signings and follow up of all escrow transactions
o Communicates requirements and other information to clients
o Interprets various title documents s as they relate to closing and prepare all documents required for transactions

Skills:
o Customer service skills
o Problem solving skills
o Strong organizational skills
o Knowledge of MS Office suite
o Excellent verbal/written communication skills
o Able to maintain professionalism and a positive service attitude at all times
o Strong detail orientation
o Knowledge of company and/or client operating systems

Education:
Associate's Degree Preferred. Minimum 2 years in the title insurance industry required - HS Diploma or Equivalent