F5 Systems Engineer

JOB TITLE: Systems Engineer (F5) (Palo Alto and Forescout)
JOB LOCATION: Remote (10AM-7PM Shift to support UK)
WAGE RANGE*: $80-90/hr W2 ONLY
JOB NUMBER: 36207090
6+ Month Contract

REQUIRED EXPERIENCE:

2 to 3+ years of relevant experience in Network or Information Security, or a combination of education, training, and experience.
Cisco (CCNA, CCNP: Routing & Switching | Security | Voice | Data Center)
F5 (Certified Administrator | Certified Technical Specialist) Palo Alto Certified Network Administrator (PCNSA) ForeScout Administration AWS Cloud / Azure Administrator
The ideal candidate will have 3+ years networking background with general administration, troubleshooting and design skills. Our client is looking for someone who is highly motivated, willing to expand their skillset, and will take ownership of tasks assigned.

JOB DESCRIPTION

Under the direction of Global Manager, Network Operations, and in consultation with Regional Manager, Network Infrastructure, the SNS Operations Analyst will be involved with day-to-day operations, troubleshooting, monitoring and implementation of network infrastructure within the global Raymond James environment. The primary focus of this role will be to participate in administration and management of global Raymond James LAN, WAN, firewalls, load balancing, wireless networks, network access control, etc.

Essential Duties and Responsibilities

Ensure Keep-The-Lights-On tasks are handled with priority and efficiency.
Provide Tier-2 support of incidents and problem tickets.
Collaborate and provide network security guidance to other teams as needed.
Responsible for up-time, monitoring, reliability, stability and policy maintenance of supported systems.
Participate in high priority calls and own problem management tasks.
Produce and maintain current description and documentation of knowledge management, policy configuration, including tracking and documenting any changes to policies, procedures, and operational tasks.
Ability to install new networking equipment using pre-defined instructions.
Provide suggestions to Engineering and Architecture teams on current and emerging technologies.
Bring technical knowledge from external sources and incorporate ideas for creating efficiencies / continuous improvement.
Provide recommendations for Business Continuity Planning and Disaster Recovery, participate in these activities, and update and maintain network plans.
Contribute into and own ITIL processes involving change management, audit tracking, etc.
Promote service offerings to grow global infrastructure to meet business and technology needs.
Be available for rotational on-call support, as required, on a 24 hour x 7 days / week basis.
Performs other duties and responsibilities as assigned.

Skills:
LAN/WAN network technologies and related protocols.
Firewall Technologies (NGFW, SASE)
Knowledge of configuring and managing firewall policies, detecting threats, and troubleshooting issues.
Understanding of security protocols (IPsec, SSL, TLS, etc)
F5 Load Balancing (LTM, GTM)
Experience establishing and troubleshooting IPSec Tunnels.
SSL VPN (Global Protect, F5 BigIP Edge Client) SDWAN and SASE technologies (preferably Cisco Viptela and Prisma SDWAN/Access).
Wireless networking technologies (802.11x).
Familiar with automation, monitoring and reporting tools (Solarwinds, SevOne etc).
Understanding of Cloud technologies (AWS, Azure, SASE, etc).
Converged voice and data infrastructures.
Quality of Service (QOS) design and configuration.
TDM / IP PBX configuration (Avaya, Zoom Phone, etc) Common network monitoring, access control (NAC) and troubleshooting tools.
Knowledge of service management frameworks (ITIL) desirable.
Fundamentals of network protocols such as TCP/IP, DNS, DHCP, SNMP, BGP, OSPF, EIGRP, MPLS, SD-WAN and VLANs, along with their implementation and troubleshooting.

Linux Routing using Netplan
Linux System monitoring
Linux Troubleshooting tools like netstat, tcpdump, curl, dig, mtr Knowledge of HTTP protocols (Methods, Cookies, Headers, etc.) TLS and certificate management Chromium Browser troubleshooting (Devtools, HAR files) Experience with packet captures (Wireshark)

Skilled in

Communication, convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Satisfactory level of technical and professional skill or knowledge in position-related areas; remains current with developments and trends in areas of expertise.
Problem solving using effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that is consistent with available facts, constraints, and probable consequences.
Time management to prioritize and effectively get through project deadlines.
Research, writing, editing, and proofreading.

Ability to

Demonstrate a satisfactory level of technical and professional skill or knowledge in position-related areas; remains current with developments and trends in areas of expertise.
Identify and understand issues, problems, and opportunities; compare data from different sources to draw conclusions.
Clearly convey information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
Use effective approaches for choosing a course of action or developing appropriate solutions; recommend or take action that is consistent with available facts, constraints, and probable consequences.
Develop and use collaborative relationships to facilitate the accomplishment of work goals.
Make internal and external clients and their needs a primary focus of actions; develop and sustain productive client relationships.
Work a non-standard schedule including nights and/or weekends and/or have on-call responsibilities.

Education:
Bachelor's degree in Computer Science, MIS or related degree.
2 to 3+ years of relevant experience in Network or Information Security, or a combination of education, training, and experience.
Cisco (CCNA, CCNP: Routing & Switching | Security | Voice | Data Center)
F5 (Certified Administrator | Certified Technical Specialist) Palo Alto Certified Network Administrator (PCNSA) ForeScout Administration AWS Cloud / Azure Administrator

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.

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