Field Technical Support

Job Description

We are seeking a Desktop Support Technician to assist with providing technical support to healthcare personnel, including doctors, nurses, and administrative staff, during the build-out of new hospital facilities.

Role Overview

The ideal candidate will deliver high-quality customer service and technical assistance, focusing on tasks such as:

• Adding user groups
• Adding printers
• Resetting passwords
• Re-imaging laptops
• Providing basic in-person support

Responsibilities

• Unbox and set up monitors, printers, and PCs
• Install and configure workstations
• Break down pallets and boxes
• Assist users with installations and troubleshooting
• Perform network logins and map network drives/printers
• Swap and install hardware components
• Test and configure VoIP phones
• Support imaging and deployment of devices

Requirements

• Basic technical skills, including computer imaging and customer support
• Ability to prioritize tasks and meet deadlines under supervision
• Strong communication and problem-solving skills
• Great attention to detail and professionalism
• Reliable transportation (daily travel to clinic sites required)

Deployment Scope

• Approximately 730 desktops/laptops
• 722 peripherals (keyboards, monitors, scanners)
• 600 VoIP phones
• 395 additional devices (faxes, facilities equipment, biomedical items)
• 200 PCs for physician areas
• Total: ~2,750 items to be deployed over a 6-week period, plus additional requests.

Skills

• Desktop support
• Technical troubleshooting
• Customer service
• Imaging and deployment
• Hardware installation
• Active Directory
• Windows 10 configuration

Preferred Attributes

• Professional demeanor
• Ability to multitask
• Hardworking and detail-oriented
• Strong interpersonal skills

Experience Level

Entry-level candidates are welcome.
Job Type & Location
This is a Contract position based out of Burleson, TX.
Pay and Benefits
The pay range for this position is $20.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Burleson,TX.
Application Deadline
This position is anticipated to close on Jan 12, 2026.
>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.