Help Desk Analyst

Overview

On Site
Depends on Experience
Contract - W2
Contract - Independent
Contract - 12 Month(s)

Skills

Spanish

Job Details

Title: Help Desk Analyst Location: Conyers, GA Duration: 12+ Months

Need only locals Onsite

Top Skills & Years of Experience:
Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college
Experience performing as Helpdesk Technician with hands on knowledge in resolving issues with Outlook, MS Office, Win 7 and 10, Active Directory.
Monitor ticket queues, assign tickets to appropriate internal and external support staff, escalate tickets outside of SLA s until resolved.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Bilingual - Spanish
IT Help Desk Call Center Experience
Thanks & Regards,

Naresh

Global IT Family
Email:

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