Helpdesk Support

  • Arlington, VA
  • Posted 3 hours ago | Updated 3 hours ago

Overview

On Site
$30 - $35
Contract - W2
Contract - 12 Month(s)

Skills

Helpdesk
Onelogin
Entra

Job Details

Avanciers is seeking a highly skilled Helpdesk Support to join our team for an exciting long-term contract with one of our esteemed clients, based in Arlington, VA. This is a Onsite role.

Helpdesk Support

Arlington VA

Contract

  • Technical Troubleshooting and Support: The role involves providing remote and in-person support for common user issues, including problems with Windows and Mac devices, applications (Office, Google, Five9), email, and network connectivity (DNS, DHCP, Wi-Fi).

  • User and Account Management: You will be responsible for provisioning and installing hardware, supporting user accounts across various platforms like Active Directory (AD), Entra, OneLogin, and Google, and resolving issues like login failures or 2-factor authentication problems.

  • IT Operations and Logistics: This position requires capability in managing IT logistics, which includes device tracking, inventory management, coordinating equipment delivery, and maintaining clear documentation.

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