Overview
Accepts corp to corp applications
Contract - W2
Contract - Independent
Contract - 22 day((s))
Skills
Business analysis
AI
Telecom
Artifificial Intelligence
chatbot
Job Details
Job title :- Business Analyst
Work Location :- Charlotte, NC & Saint Louis , MO (Onsite)
Duration :- Long Term
Job Description
Must have skills:
- Business Analyst CX Design or AI/NLU/NLP knowledge
- Proven experience as a Business Analyst in CX Design or AI/NLU/NLP domains.
- Design and optimize CX features in voice and chat applications to enhance user experience.
- Leverage AI, NLU, and NLP technologies to improve the functionality and efficiency of communication tools
- Experience in the telecommunications industry.
Required Qualifications:
- Proven experience as a Business Analyst in CX Design or AI/NLU/NLP domains.
- Strong understanding of voice/chat applications in customer interaction environments.
- Excellent analytical skills and ability to translate business requirements into technical specifications.
- Experience with Agile methodologies and project management tools.
- Strong communication skills, both written and verbal, with the ability to present complex information clearly.
- Ability to work independently and collaboratively in a fast-paced environment.
- Experience in the telecommunications industry.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.