Overview
Remote
Depends on Experience
Full Time
No Travel Required
Skills
ERP
MES integrations
SQL
queries
joins
data validation
reporting
Job Details
IT Application Support Specialist Packaging / Manufacturing Systems
Fulltime - Remote EST/CST hours
Job Description
We are seeking an experienced IT Application Support Specialist with a strong background in manufacturing systems, ERP/MES integrations, and SQL. This role will support IT systems within the corrugated packaging and folding carton manufacturing industry, ensuring smooth operations across production, scheduling, and shop floor environments.
The ideal candidate has experience troubleshooting ERP/MES applications, working with manufacturing data collection, and supporting plant operations technology.
Responsibilities
- Provide IT and application support for manufacturing systems (ERP, MES, scheduling, shop floor, and warehouse operations).
- Troubleshoot SQL data issues, validate data, and create/modify queries and reports.
- Support plant operations technology including machine integration, shop floor data capture, and production scheduling.
- Collaborate with operations, supply chain, and IT teams to resolve issues and optimize system performance.
- Maintain documentation, knowledge base articles, and provide training to end users.
- Assist with ERP/MES integrations, roll stock management, and production scheduling tools.
- Support ongoing software/system upgrades and implementations.
Required Skills
- Strong SQL (queries, joins, data validation, reporting).
- Experience supporting ERP / MES systems (SAP, D365, Medline ERP, or similar).
- Knowledge of manufacturing/packaging industry IT (corrugated, folding carton, packaging systems preferred).
- Familiarity with shop floor systems such as ScoreKeeper, TopGun, KiwiPlan, Amtech Encore/Imaginera (nice to have).
- Windows Server administration, system documentation, and training skills.
- Strong analytical and problem-solving skills with ability to manage multiple priorities.
Preferred Background
- Experience in corrugated packaging, folding carton, or manufacturing environments.
- Exposure to production scheduling, roll stock management, and warehouse operations IT.
- Strong communication skills to work effectively with cross-functional team
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.