IT SAP Operation Manager - Hybrid, Madison, WI

IT Manager - SAP Operations

Hybrid Positoin - Madison, WI

The IT Manager will report to the Senior IT Manager Business Delivery and lead a highly specialized platform team focused on the SAP suite of products.

Growth and development are important aspects of this position. Whether you aspire to be a leader or a technical expert, this position will set you up for success in the future.

Primary Responsibilities

The IT Manager's role is to ensure the streamlined operation of the SAP S4/HANA on RISE within the IT department and support the business objectives of the enterprise. This individual will plan, coordinate, direct, and manage a team providing SAP BASIS, Security, & Integration along with closely managing our long-term relationship with SAP. They will interact with their fellow peers within IT to ensure proper fiscal, operational, and coordinated business delivery while supporting the growth and well-being of their team.

• Manage the SAP security, cloud, BASIS, and integrations for this enterprise solution


• Effectively communicate with the business process owners (PBOs) and business teams


• Partner with Domain and Solution Architects to translate business requirements into functional / technical requirements.


• Manage relationship with delivery partners; communicates technical requirements, defines deliverables, and ensure execution success.


• Collaborates with IT Infrastructure & Operations to define Release plans.


• Partners with SAP RISE lead for project and run support


• Responsibility for planning and overseeing upgrades with the proper test plans and execution


• Ensure optimal use of the system and adherence to SAP license compliant


• Oversee system upgrades, patches, backups, disaster recover planning, and compliance with internal and external standards.


• Drive continuous improvement initiatives to enhance system reliability, efficiency, and adoption of new SAP technologies (e.g., analytics, automation, AI, & Integration)


• Establish and Lead incident management protocols in order to effectively respond to major incidents affecting SAP S4/HANA operations, ensuring rapid resolution, root cause analysis, and long-term prevention strategies that align with established SLA's.

Required Qualifications:

• Bachelor's degree in Computer Science, Business Administration or related


• 8+ years of relevant experience


• Strong oral and written communication


• Extensive Experience Leading ERP Operational or Project Teams

Preferred Qualifications

• Experience working with interfaces in addition to Web Services, such as Java connectors and Rest APIs communicating with non-SAP applications


• Experience working with SAP S/4 HANA deployed on RISE


• Experience working in ERP project implementations


• Demonstrated expertise on SAP Basis, system administration, backup/recovery, system integration, and incident management.


• Proficiency in ITIL processes and best practices for IT Operations.


• Experience working with vendors, cloud-based solutions, product roadmaps, and support lifecycles


• 3-5 years SAP BASIS, Security, & Integration experience in a cloud environment


• SAP certification


• Ability to work within a transformational fast-paced, dynamic environment and manage multiple priorities.

Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.

California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

If you would like to complete our voluntary self-identification form, please or copy and paste the following link into an open window in your browser: ;/p>

Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.

Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting .

Benefits Information:

Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.

We look forward to working with you.

Beacon Hill. Employing the Future