Overview
On Site
USD 140,000.00 - 160,000.00 per year
Full Time
Skills
IT Service Management
Information Technology
Service Delivery
Finance
KPI
Service Level
PMO
Status Reports
Budget
Oracle Linux
Management
Managed Services
Partnership
Collaboration
Value Engineering
Effective Communication
Law
Job Details
Title: IT Service Delivery Manager
Location : New York, NY
Target Start Date : ASAP
Type: Direct-Hire
Salary : $140,000-$160,000
The Information Technology Service Delivery Manager will manage key IT initiatives in addition to managing IT budget, and service level metrics.
Essential Job Functions:
Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.
Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.
Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.
Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at .
We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.
Location : New York, NY
Target Start Date : ASAP
Type: Direct-Hire
Salary : $140,000-$160,000
The Information Technology Service Delivery Manager will manage key IT initiatives in addition to managing IT budget, and service level metrics.
Essential Job Functions:
- Manage end-to-end service delivery operations to ensure they are executed effectively and efficiently.
- Regularly communicate with business stakeholders to understand their needs, keep them informed on progress, and address any concerns or issues.
- Oversee the service delivery budget, ensuring projects and services are delivered within financial constraints.
- Define and track key performance indicators (KPIs) and service level agreements (SLAs) to monitor service quality.
- Serve as an escalation point for service-related problems and work with internal teams to resolve them in a timely and effective manner
- Oversee non-enterprise projects from start to finish, tracking progress, managing resources, and resolving any problems in accordance with enterprise defined PMO framework.
- Provide support to IT technical staff for small project initiatives to ensure appropriate artifact management is created and retained.
- Attend key project meetings (where necessary) to better understand project status and take meeting minutes.
- Collect, analyze, and summarize project information and trends as needed create project status reports.
- Assist with the planning of initiatives as part of the bank's annual budget and prioritization process.
- Other duties as needed or assigned by Manager.
Welcome to ConsultNet and the family of companies, Tekne, SaltClick, TechBridge, and OmniMedia. As a premier national provider of technology talent and solutions, our expertise spans across project services, contract-to-hire, direct placement, and managed services both onshore and nearshore.
Celebrating more than 25 years of partnership with a diverse client base, we've crafted rewarding opportunities for our consultants, fostering high-performing teams that deliver impactful results.
Over the last few years thousands of consultants have found their calling with us in roles that have made a meaningful impact on their lives, enhanced their career, challenged them, and propelled them towards achieving their personal and professional goals. At the ConsultNet family of companies, we believe effective communication is crucial in aligning the right job with your unique skills and professional aspirations. To us, it's all about the personal approach we take and the values we uphold.
Our comprehensive service offerings cover a wide range of technology positions across key markets nationwide. Client more at .
We champion equality and inclusivity, proudly supporting an Equal Opportunity Employer policy. We welcome applicants regardless of Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other status protected by law.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.