IT Services Administrator, Staff

Calling all innovators - find your future at Fiserv.

We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

IT Services Administrator, Staff

About your role:

You will be part of a dynamic team responsible for designing, engineering, monitoring, and supporting infrastructure and application platforms that enable secure and reliable financial transactions in a highly regulated environment. You will contribute to the sustainment and evolution of production environments, drive automation, and ensure compliance with industry standards and internal policies.

What you'll do:

• Develop and execute technology plans focused on project delivery, production environment sustainment, and team development
• Lead engineering initiatives to improve system availability and manage hardware/software lifecycle activities
• Build and maintain direct relationships with infrastructure and business leaders across the enterprise to align on shared goals
• Participate in the selection and implementation of next-generation technologies and strategies
• Architect and support complex infrastructure designs across large-scale data centers handling mission-critical, high-volume transactions
• Conduct research and development throughout the project lifecycle, including technical analysis, design, and operational support
• Lead infrastructure and application engineering teams in planning, designing, implementing, and supporting systems including servers, software, load balancers, and HSM appliances
• Work in a rotational on-call support environment

Experience you'll need to have:

• 5+ years of experience in infrastructure engineering or system administration
• 4+ years of experience supporting enterprise applications, including incident response, middleware upgrades, certificate management, documentation, and metrics reporting
• Strong background in UNIX, Sun Solaris, Linux, and Shell scripting
• Proven experience in hardware and operating system troubleshooting
• Willingness to work in a rotational on-call support environment
• Bachelor's degree in Computer Science, Engineering, or a related field

Experience that would be great to have:

• 4+ years of experience designing and maintaining server build configurations for WebLogic servers
• 4+ years of experience performing system patching, hardening, and managing automated deployments
• 4+ years of experience analyzing and resolving incidents and problems in hosted infrastructure and applications
• 4+ years of experience with daily operations of hosted infrastructure and applications, ensuring uptime and service quality
• 4+ years of experience researching and implementing innovative, automated approaches to system administration tasks

How you'll work:

• Fiserv emphasizes in-person collaboration to help you grow your career while shaping the future of fintech; this role is on-site Monday through Friday.
• This role requires being on-call during non-standard and/or overnight hours on a rotational basis

Sponsorship:

• In order to be considered, you must be legally authorized to work in the U.S. without need for visa sponsorship now or in the future

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv. Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.