IT Specialist

Youngsoft, Inc. ( is a global software solutions IT company, delivering digital enterprise business betterment since 1996. Through collaborative engagement and discovery with our clients and vendors, we co-create industry specialized digital products, applications software, process, programs, and project outcomes. Headquartered in metro-Detroit, we leverage "pods" of Subject Matter Experts, Business Analysts, Solutions Architects, Software Engineers, and Project Managers, fused with HyperCare through our Global Support Centers. Through inclusivity, we share a singular vision to deliver world-class measurable upside results to our customers. It takes a village come join ours!

Job Description:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

Job Summary:

The IT Specialist is a blend of technical, server and network support, requiring the ability to troubleshoot end-user, server and network issues. This position will be responsible for setting up and maintaining servers, workstations and the network. Additional duties include monitoring for and troubleshooting potential issues with the environment and system patching. The IT Specialist will oversee and participate in all operational activities, including network system administration, capacity planning, network performance, data and network security as well as backup and restores. This position requires strong communication and technical skills, as well as the ability to be adaptable and troubleshoot problems.

Essential Duties and Responsibilities:

• Oversee all network activity, systems administration, backup, restoration and capacity planning: Ubiquiti 20%
• Provide data and network security 10%
• Build, Maintain and Support Physical and Virtual Servers Environments: Ubuntu Linux and Proxmox. 15%
• Responsible for creating new user accounts for new employees and removing the accounts of ex-employees. Assist non-IT employees with any technical issues and data transfers. 25%
• Develop and implement Server maintenance standard operating procedures 10%
• Support, troubleshoot and image workstations 15%
• Keep upper management informed with regular reports 5%

Education and Experience (required):

• Bachelor s degree in Degree in IT, Computer Science, Computer Engineering, or Management Information Systems
• S. Citizen allowing for International Traffic in Arms Regulations (ITAR) compliance.
• Minimum four years experience encompassing the following areas: LAN, WAN and Telecom
• Experience with capacity planning and performance monitoring techniques and tools
• Ability to solve complicated problems and deal with a variety of variable situations.
• Operating System Experience: Windows Server, Windows Desktop 10 and 1, Ubuntu, Debian
• Experience in the following solutions: Fog (imaging), Proxmox (Virtualization), Intune, Ceeph.io (storage), Ubiquiti Unifi, Jira, Confluence, FlexLM, Magic Draw, Bitbucket, Mac Radius, Sonar, Jenkins, Zabbix (network monitoring), Wazuh, RocketChat, OSticket, Gitlab, Endpoint Protector, Threatmod (cybersecurity monitoring)

Education and Experience (Preferred):

• 6 years of IT experience
• Experience in designing, planning, and installing network and server hardware.

Skills, Knowledge, and Abilities (required):

• Knowledge of network diagramming software. (Microsoft Visio preferred)
• Ability to create scripts (VBScript, PowerShell, Perl, PHP and/or Python)
• Working knowledge of TCP/IP, DNS, DHCP, LAN and WAN to troubleshoot and address server issues.
• Knowledgeable on firewalls, proxy and databases to keep the network and user information secure.
• Must be able to act as a technical resource and participate for system/network projects and knowledge of back up.
• Excellent oral and written communication skills including ability to interact effectively with customers, vendors and team members.
• Ability to multi-task effectively and efficiently Skills, Knowledge, and Abilities (Preferred):
• Knowledge on how to maintain security on all workstations, servers, switches, firewalls, and other related devices.
• Knowledge on how to maintain full system and procedure documentation.

Please respond with your updated resume, contact information