IT Support

RESPONSIBILITIES:
Kforce has a client that is seeking an It Support in Daytona Beach, FL.

Job Description:
* Provide information system user support; Respond to questions and inquiries on various hardware and software issues
* Install and/or plan and coordinate the installation, testing and support of computer hardware and software applications; Coordinate the repair and replacement of computer components and related equipment
* Perform and implement systems maintenance, making program modifications as necessary to meet user requirements; Review and modify programs to correct errors and improve efficiency and cost effectiveness

Day-to-Day:
* Installing and configuring computer hardware, software, systems, networks, printers and scanners
* Monitoring and maintaining computer systems and networks
* Responding in a timely manner to service issues and requests
* Providing technical support across the company (this may be in person or over the phone)
* Repairing and replacing equipment as necessary
* Testing new technology
* Installing and configuring hardware and software components to ensure usability
* Troubleshooting hardware and software issues
* Ensuring electrical safety standards are met
* Repairing or replacing damaged hardware
* Performing tests and evaluations on new software and hardware
* Providing support to users and being the first point of contact for error reporting
* Establishing good relationships with all departments and colleagues

REQUIREMENTS:
Top Skills:
* Customer Service
* Desktop Support + Device Support
* AD, Azure
* Mobile - iPhone, iPad
* ServiceNow

Additional skills:
* A technical, logical thought process
* Problem-solving skills
* Attention to detail - Careful about detail and thorough in completing work tasks
* Dependability - Reliable, responsible, and dependable, and fulfilling obligations
* Initiative - Willingness to take on responsibilities and challenges
* An ability to stick to strict deadlines
* An ability to priorities and delegate
* 3-4 years of prior experience preferred

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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