IT Support Technician

Overview

On Site
$20
Contract - W2

Skills

Knowledge Management
ServiceNow
IT Service Management
Computer Operation
Service Desk
Identity Management
Management
Microsoft Power BI
Attention To Detail
Regulatory Compliance

Job Details

Hello,

Hope you’re doing well. I am Valeni from Infinite computing systems. I have an opportunity for the below position. I would like to know if you are available in job market. Please see the job description below. If you are interested and available, please send me your updated resume along with contact details to or call me directly on

 

Title: NC - Meck County - IT Support Technician II

Client: State of NC

Job ID: (776172)

Duration: 08/04/2025 to 03/03/2026

Location: 3205 Freedom Dr. Ste3500, Charlotte, NC 28208

Interview type: In Person Only

Pay rate: $20

 

Short Summary:

THIS IS A VACANT POSITION!
This is a 6-month contract position dedicated to the County Administrator security role within PATH NC. The individual will not perform broader IT Service Desk functions outside the scope of these responsibilities.

 

**This is an onsite position based in Charlotte, NC.

**THIS IS A VACANT POSITION!

Position Summary

The County Administrator role is a 6-month contract position within the IT Service Desk. The individual in this role will be solely responsible for managing PATH NC county user accounts and maintaining associated data as outlined in the PATH NC Security Roles and Work Queues and PATH NC County Administrator User Account Management quick reference guides (QRGs).

 

Key Responsibilities

  • Manage PATH NC County user accounts, including:
    • Adding and updating PATH NC security roles
    • Assigning and updating sub-roles
    • Setting up and maintaining Power BI roles
    • Assigning and updating supervisor information
  • Create and maintain the Directory of Services, ensuring community services information is accurate and up to date.
  • Update and maintain addresses and telephone numbers for District Attorney offices.
  • Manage and maintain school names, addresses, and Zones within PATH NC.
  • Serve as the primary point of contact for county leadership regarding the County Administrator security role.
  • Ensure changes and updates are entered accurately and in compliance with established reference guides.
  • Provide feedback to the Training Team on reference materials and participate in demonstrations as needed.

 Qualifications

  • Experience with IT account management, security roles, or user administration strongly preferred.
  • High attention to detail and accuracy in data entry.
  • Ability to follow quick reference guides and established procedures.
  • Strong communication and organizational skills.
  • Ability to work independently in a focused role.

 Training

  • Initial training will be provided through the existing QRGs.
  • Additional reference materials are in development, and ongoing feedback will help refine them.

 

 

 

Skill

Required / Desired

Amount

of Experience

Experience creating and maintaining the Directory of Services, ensuring community services information is accurate and up to date.

Required

3

Years

Experience with IT account management, security roles, or user administration

Required

3

Years

High attention to detail and accuracy in data entry

Required

3

Years

Ability to follow quick reference guides and established procedures.

Required

3

Years

 

 

 

Thank You

 

 

 

 

Valeni Goshi

Lead Resource Associate

Global Talent Acquisition Group

 

425 2nd Street, SE,

Cedar Rapids, IA, 52401

 

 

 

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