IT TECHNICIAN - SR. IT TECHNICIAN - AV/Telecommunications

Who We Are:

The Network, Telecommunications and AV team supports all aspects of SwRI's Enterprise network and telecommunications infrastructure. This includes core routing, switching, VoIP, wireless infrastructure, inside/outside plant, network performance monitoring and hybrid meeting services.

Objectives of this Role:

• Design and procure AV and Conferencing technologies to support Institute meeting rooms including auditoriums, conference rooms, training rooms and huddle spaces.
• Manage AV installation projects that require coordinating network, AV, telecommunication, facilities, and IT support components.
• Install and repair copper/fiber infrastructure and physical components of audio visual equipment.
• Support Institute staff with videoconferencing and multimedia presentation meeting needs.
• Schedule events; make technical and logistical arrangements for videoconferencing; coordinate and assist with meeting room arrangements.
• Operate, maintain and troubleshoot Institute AV equipment.

Daily and Monthly Responsibilities:

• Operate, maintain and troubleshoot existing AV technologies and hardware. Repair as needed.
• Collaborate with teams from other IT disciplines to ensure delivery of AV/telecom services to support enterprise requirements.
• Recommend, purchase, configure and install equipment for new requirements and as required to maintain currency of technical capabilities.
• Create and maintain documentation and inventory of systems and equipment.
• Setup, coordinate and facilitate events and meetings with AV requirements.
• Occassional weekend or after hours work.

Requirements:

• Requires a high school diploma or equivalent.
• Extron AV Associate and/or Extron Control Professional certifications are a plus.
• 3 years: Installation, operation and maintenance of audio-visual and multimedia technologies
• 3 years: Termination of copper network/AV cabling.
• 2 years: Designing new and recommending upgrades of existing meeting technology solutions
• Experience with Microsoft Office scheduling, presentation, meeting and diagraming software highly recommended (Outlook, PowerPoint, Teams, Visio) Basic PC troubleshooting skills or experience in desktop support a plus.
• A valid/clear driver's license is required

Special Requirements:

Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information.
Job Locations: San Antonio, Texas

Military Friendly: Your military experience may apply to this position

For benefits information at our San Antonio location, click here .
For benefits information at all other locations, click here .

An Equal Employment Opportunity Employer: race, color, religion, sex, national origin, disability, and veteran status.