Data Conversion Lead

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our company's growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

For more than 25 years, NTT DATA Services have focused on impacting the core of your business operations with industry-leading outsourcing services and automation. With our industry-specific platforms, we deliver continuous value addition, and innovation that will improve your business outcomes. Outsourcing is not just a method of gaining a one-time cost advantage, but an effective strategy for gaining and maintaining competitive advantages when executed as part of an overall sourcing strategy.

NTT DATA Services currently seeks a Data Conversion Lead to join our team in Louisville, Kentucky. .

Strong leadership, project management, and technical skills, blending expertise in ETL processes, SQL, , and with crucial soft skills like communication, problem-solving, and team motivation , to guide teams in migrating complex data accurately and efficiently, overseeing risk mitigation and stakeholder communication throughout projects

Role Overview:

Data Analyst / Data Conversion Lead for the Data Conversion task under Secure Logon Sunset initiative. This role will focus on data conversion and testing activities for migrating Employer and Producer user accounts from Secured Logons (SL) to ForgeRock and PlainID across 24 applications. The resource will ensure data integrity, manage test data, and coordinate with business and technical teams to enable a smooth migration.

Key Responsibilities:

• Define and execute the data strategy for SL data conversion and migration.
• Manage and centralize user testing data for Non-PROD and PROD PPV environments by partnering with business SMEs, test leads, and development teams. This ensures all testing data is consolidated, provides a single point of contact for inquiries, and improves confidence in test execution.
• Analyze, clean, and convert user data for migration into ForgeRock and related systems. Perform detailed data analysis and conversion activities for Employer and Producer user accounts (including primary, secondary, and delegate accounts) to assign correct attributes required for ForgeRock migration to ensure data integrity and meets business requirements for secure logon sunset
• Identify and consolidate duplicate user accounts by mining existing SL data to achieve a single identity per user type, in alignment with XIAM standards that involves deep analysis of login patterns and account relationships.
• Extract and filter SL data for business outreach and account consolidation.
• Coordinate updates to Salesforce and other downstream systems.
• Maintain ownership and tracking of all data used for testing and production.
• Collaborate with business SMEs, test leads, and development teams to ensure alignment.
• Provide clear documentation and status reporting on data activities.

Required Skills & Qualifications:

• Strong experience in data analysis, data migration, and ETL processes.
• Proficiency in SQL and data manipulation tools.
• Ability to interpret complex data sets and identify patterns or anomalies.
• Familiarity with identity management systems and secure authentication concepts.
• Ability to work across multiple teams and manage competing priorities.
• Detail-oriented with a focus on data accuracy and integrity.

• Experience with ForgeRock, PlainID, or similar IAM platforms.
• Knowledge of Salesforce data structures and integration.
• Background in large-scale application migration projects.

Activities:

Change Management & Sign-Off process

• Implement a formal change control workflow:
• Initiation: Any ForgeRock/XIAM change request logged in a central system (e.g., ADO, ServiceNow).
• Impact Analysis: Identify affected apps (eBilling, eCerts, Group apps, etc.).
• Stakeholder Review: Each app owner signs off after testing in a shared UAT environment.
• Approval Gate: No production deployment without cross-team sign-off.

Centralized Testing & Configuration

• Create a shared integration test environment and manage test data for all downstream apps and all environments
• Automate regression testing for ForgeRock payload changes.
• Perform data mining, clean up and attribute mapping to ForgeRock
• Drive account consolidation and support outreach planning enterprise-wide

Communication Framework

• Define standardized requirement templates for ForgeRock/XIAM changes.
• Use weekly/monthly syncs + real-time dashboards for visibility.
• Publish impact matrices showing which user types and apps are affected.

Compliance & SLA Alignment

• Document legal ramifications per app and ensure SLA adherence.
• Maintain audit trails for all sign-offs and configuration changes.

About NTT DATA Services:

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30 billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long-term success. Visit nttdata.com or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($50 to $55.96 ). This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short-and long-term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

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